General Terms & Conditions
Lindt eShop (www.lindt.co.uk)
Section 1 Scope and provider
(1) These General Terms and Conditions apply to all your purchase orders placed at the online shop of Lindt & Sprungli, Top Floor, 4 New Square, Feltham, Middlesex, United Kingdom and any contract between you and us for the sale of products to you from our online shop (Contract). Please read these General Terms and Conditions carefully and make sure that you understand them, before ordering any products from our online shop. Please note that before placing an order you will be asked to agree to these General Terms and Conditions. If you refuse to accept these General Terms and Conditions, you will not be able to order any products from our online shop.
You can contact us online by clicking here
(2) The products offered in our online shop are only available for purchase by persons who are 18 years or older. If you are not a consumer, you confirm that you have authority to bind any business on whose behalf you use our site to purchase products. A consumer is defined as an individual acting for purposes which are wholly or mainly outside that individual's trade, business, craft or profession.
(3) This Section 1(3) only applies if you are a business. We provide our deliveries, services and offers and enter into any Contract exclusively on the basis of these General Terms and Conditions. The General Terms and Conditions apply also to all future Contracts even if they are not explicitly agreed again. These General Terms and Conditions and any document expressly referred to in them constitutes the entire agreement between you and us and supersedes and extinguishes all previous agreements, promises, assurances, warranties, representations and understandings between us, whether written or oral, relating to its subject matter. You acknowledge that in entering into the Contract you do not rely on any statement, representation, assurance or warranty (whether made innocently or negligently) that is not set out in these General Terms and Conditions or any document expressly referred to in them.
(4) The sole contract language shall be English.
(5) Conclusion of the Contract will be documented and stored at our location. Upon conclusion of the Contract, the text of the Contract will not be filed at our location and will therefore not be accessible by you.
You can contact us online by clicking here
(2) The products offered in our online shop are only available for purchase by persons who are 18 years or older. If you are not a consumer, you confirm that you have authority to bind any business on whose behalf you use our site to purchase products. A consumer is defined as an individual acting for purposes which are wholly or mainly outside that individual's trade, business, craft or profession.
(3) This Section 1(3) only applies if you are a business. We provide our deliveries, services and offers and enter into any Contract exclusively on the basis of these General Terms and Conditions. The General Terms and Conditions apply also to all future Contracts even if they are not explicitly agreed again. These General Terms and Conditions and any document expressly referred to in them constitutes the entire agreement between you and us and supersedes and extinguishes all previous agreements, promises, assurances, warranties, representations and understandings between us, whether written or oral, relating to its subject matter. You acknowledge that in entering into the Contract you do not rely on any statement, representation, assurance or warranty (whether made innocently or negligently) that is not set out in these General Terms and Conditions or any document expressly referred to in them.
(4) The sole contract language shall be English.
(5) Conclusion of the Contract will be documented and stored at our location. Upon conclusion of the Contract, the text of the Contract will not be filed at our location and will therefore not be accessible by you.
Section 2 Conclusion of contract
(1) Presentation of products in our online shop shall not represent a binding offer by us to conclude a purchase contract.
(2) After you have placed products into the "shopping cart", you can check and, if necessary, correct your entire order. You will make an offer of purchase only by clicking the "Order with obligation to pay" or similar button.
(3) Upon receipt of the offer of purchase, you will receive an automatically generated e-mail in which we acknowledge receipt of your order (acknowledgement of receipt). The acknowledgement of receipt does not mean acceptance of your offer of purchase. A contract is not concluded by sending the acknowledgement of receipt.
(4) A purchase contract for the products shall be concluded only when we expressly declare acceptance of the offer of purchase or when we ship the products to you without an express prior declaration of acceptance.
(5) Please note the minimum order value for delivery of products which is [£20] in each case.
(6) If we are unable to supply you with a product, for example because that product is not in stock or no longer available or because we cannot meet your requested delivery date or because of an error in the price on our online shop or due to an order quantity exceeding the stated maximum quantity per customer, we will inform you of this by e-mail and we will not process your order. If you have already paid for the products, we will refund you the full amount including any delivery costs charged as soon as possible.
(2) After you have placed products into the "shopping cart", you can check and, if necessary, correct your entire order. You will make an offer of purchase only by clicking the "Order with obligation to pay" or similar button.
(3) Upon receipt of the offer of purchase, you will receive an automatically generated e-mail in which we acknowledge receipt of your order (acknowledgement of receipt). The acknowledgement of receipt does not mean acceptance of your offer of purchase. A contract is not concluded by sending the acknowledgement of receipt.
(4) A purchase contract for the products shall be concluded only when we expressly declare acceptance of the offer of purchase or when we ship the products to you without an express prior declaration of acceptance.
(5) Please note the minimum order value for delivery of products which is [£20] in each case.
(6) If we are unable to supply you with a product, for example because that product is not in stock or no longer available or because we cannot meet your requested delivery date or because of an error in the price on our online shop or due to an order quantity exceeding the stated maximum quantity per customer, we will inform you of this by e-mail and we will not process your order. If you have already paid for the products, we will refund you the full amount including any delivery costs charged as soon as possible.
Section 3 Coupons, greeting cards
(1) You can purchase online coupons from us. We will send coupons by e-mail to the address indicated by you and on your request directly to another recipient with your compliments. Online coupons can be used immediately. Following entry of the coupon code, the recipient is authorised to purchase products up to the amount of the coupon value indicated from the online shop specified on the coupon. Should the purchase amount exceed the value of the coupon redeemed, the purchaser must pay the difference. Coupons expire 3 years after being issued.
(2) We cannot be held liable if you incorrectly specify the recipient of a coupon. As soon as you realise that you have specified a wrong recipient, we can deactivate the coupon code if the coupon has not yet been redeemed. In such a case, we will also issue a new coupon to you for the recipient you specify.
(3) The minimum order value shall not apply if you exclusively order online coupons.
(4) Online coupons can only be used once. Should the purchase amount be less than the value of the coupon redeemed, the purchaser will not be able to retain the coupon and use any "balance" for future purchases. The purchaser will not be entitled to any monetary refund for any balance on the coupon.
(5) We offer to enclose a greeting card, with a text specified by you, with the delivery of the products. The text must comply with all applicable laws and must not: (i) infringe the rights of any third party (including any copyright, database right or trade mark of any third party); (ii) contain any material which is defamatory of any person; (iii) contain any material which is insulting, offensive, obscene, threatening, abusive, harassing, hateful or inflammatory; and (iv) invade another's privacy, or cause annoyance, embarrassment or alarm. We are entitled but are under no obligation, to review and verify the text. We will determine, in our discretion, whether there has been a breach of this provision. We may take such action as we deem appropriate and we reserve the right, at our discretion, to not enclose the greeting card. The design and layout of the greeting card will also be determined by us in our discretion.
(2) We cannot be held liable if you incorrectly specify the recipient of a coupon. As soon as you realise that you have specified a wrong recipient, we can deactivate the coupon code if the coupon has not yet been redeemed. In such a case, we will also issue a new coupon to you for the recipient you specify.
(3) The minimum order value shall not apply if you exclusively order online coupons.
(4) Online coupons can only be used once. Should the purchase amount be less than the value of the coupon redeemed, the purchaser will not be able to retain the coupon and use any "balance" for future purchases. The purchaser will not be entitled to any monetary refund for any balance on the coupon.
(5) We offer to enclose a greeting card, with a text specified by you, with the delivery of the products. The text must comply with all applicable laws and must not: (i) infringe the rights of any third party (including any copyright, database right or trade mark of any third party); (ii) contain any material which is defamatory of any person; (iii) contain any material which is insulting, offensive, obscene, threatening, abusive, harassing, hateful or inflammatory; and (iv) invade another's privacy, or cause annoyance, embarrassment or alarm. We are entitled but are under no obligation, to review and verify the text. We will determine, in our discretion, whether there has been a breach of this provision. We may take such action as we deem appropriate and we reserve the right, at our discretion, to not enclose the greeting card. The design and layout of the greeting card will also be determined by us in our discretion.
Section 4 Prices, shipping charges
The prices quoted on the product pages include value-added tax (where applicable) and the respective delivery charges within the United Kingdom.
It is always possible that, despite our reasonable efforts, some of the products in our online shop may be incorrectly priced. If this happens then we will not be obliged to supply the products at the incorrect price or at all. We will (at our discretion) either cancel your order and refund the price you have paid or endeavour to contact you and ask you whether you wish to continue with the order at the correct price. If we are unable to contact you or you do not wish to continue with the order at the correct price, we will cancel your order and refund the price you have paid.
It is always possible that, despite our reasonable efforts, some of the products in our online shop may be incorrectly priced. If this happens then we will not be obliged to supply the products at the incorrect price or at all. We will (at our discretion) either cancel your order and refund the price you have paid or endeavour to contact you and ask you whether you wish to continue with the order at the correct price. If we are unable to contact you or you do not wish to continue with the order at the correct price, we will cancel your order and refund the price you have paid.
Section 5 Terms of payment; default
(1) Payment can be made by:
Credit card (MasterCard and Visa);
Debit card (Debit Master card, Visa debit, Maestro, Visa Electron)
(2) When paying by credit or debit card, the purchase price will be charged to your credit or debit card account upon completion of your order.
(3) Purchase on account is possible only in individual cases and for orders placed via email or the telephone.
(4) If you do not make any payment due to us by the due date for payment, we may charge interest to you on the overdue amount at the rate of 3% a year above the base lending rate of Barclays from time to time. This interest shall accrue on a daily basis from the due date until the date of actual payment of the overdue amount, whether before or after judgment. You must pay us interest together with any overdue amount.
Credit card (MasterCard and Visa);
Debit card (Debit Master card, Visa debit, Maestro, Visa Electron)
(2) When paying by credit or debit card, the purchase price will be charged to your credit or debit card account upon completion of your order.
(3) Purchase on account is possible only in individual cases and for orders placed via email or the telephone.
(4) If you do not make any payment due to us by the due date for payment, we may charge interest to you on the overdue amount at the rate of 3% a year above the base lending rate of Barclays from time to time. This interest shall accrue on a daily basis from the due date until the date of actual payment of the overdue amount, whether before or after judgment. You must pay us interest together with any overdue amount.
Section 6 Set-off / right of retention
This Section 6 does not apply if you are a consumer.
(1) You shall have a right of set-off only if your counter-claim has been become non-appealable or is not disputed by us.
(2) You may exercise a right of retention only to the extent your counter-claim is based on the same contractual relationship.
(1) You shall have a right of set-off only if your counter-claim has been become non-appealable or is not disputed by us.
(2) You may exercise a right of retention only to the extent your counter-claim is based on the same contractual relationship.
Section 7 Delivery, delivery times, reservation of delivery
(1) Unless otherwise agreed, the products shall be delivered from our warehouse to the address you have specified.
(2) Delivery is possible within the United Kingdom
(3) On delivery of each product to you the product shall be at your risk and responsibility and you will be responsible for its safekeeping. Products ordered shall be delivered subject to availability of the products. Where products are not available for delivery at the time an order is placed, you shall be informed of the estimated delivery date. As soon as the products are available, they shall be sent to you.
(4) For deliveries within the United Kingdom we will use reasonable endeavours to deliver the products on any specified date we agree, or if no date is specified, we will use reasonable endeavours to deliver the products within 3- 5 working days (excluding Sundays and public holidays) of the order acknowledgement. Different delivery periods apply to orders of individual bars: "You are the Maître") (10 working days) or individual packages: "Sweet regards" (14 working days). Please see our Delivery Terms [www.lindt.co.uk/help/shipping-information/] for further information.
(5) Should there be any risk that high outside temperatures might affect the quality of our products during shipping (possible at 23 degrees Celsius or higher), we shall inform you of possible delays in or temporary suspension of delivery when you place your order. When placing your order, you agree that we will send the products only once the temperature has dropped sufficiently. In that case, the delivery times specified in paragraph 5 above shall not apply. We shall inform you immediately when we send the products.
(6) In the case of circumstances beyond our reasonable control (including, without limitation, the following to the extent these are outside our reasonable control: accidents, extreme weather conditions, fire, explosion, flood, storm, earthquake, natural disaster, failure of telecommunications networks, inability to use transport networks, acts of God, terrorist attack, war, civil commotion, riots, strikes, lockouts and other industrial disputes, acts or restraints of Government, and imposition of restrictions on imports or exports) we may not be able to deliver the products within the timescales specified in paragraph 5 and we will not be liable for any delay or failure to deliver the products if the delay or failure is wholly or partly caused by such circumstances.
(2) Delivery is possible within the United Kingdom
(3) On delivery of each product to you the product shall be at your risk and responsibility and you will be responsible for its safekeeping. Products ordered shall be delivered subject to availability of the products. Where products are not available for delivery at the time an order is placed, you shall be informed of the estimated delivery date. As soon as the products are available, they shall be sent to you.
(4) For deliveries within the United Kingdom we will use reasonable endeavours to deliver the products on any specified date we agree, or if no date is specified, we will use reasonable endeavours to deliver the products within 3- 5 working days (excluding Sundays and public holidays) of the order acknowledgement. Different delivery periods apply to orders of individual bars: "You are the Maître") (10 working days) or individual packages: "Sweet regards" (14 working days). Please see our Delivery Terms [www.lindt.co.uk/help/shipping-information/] for further information.
(5) Should there be any risk that high outside temperatures might affect the quality of our products during shipping (possible at 23 degrees Celsius or higher), we shall inform you of possible delays in or temporary suspension of delivery when you place your order. When placing your order, you agree that we will send the products only once the temperature has dropped sufficiently. In that case, the delivery times specified in paragraph 5 above shall not apply. We shall inform you immediately when we send the products.
(6) In the case of circumstances beyond our reasonable control (including, without limitation, the following to the extent these are outside our reasonable control: accidents, extreme weather conditions, fire, explosion, flood, storm, earthquake, natural disaster, failure of telecommunications networks, inability to use transport networks, acts of God, terrorist attack, war, civil commotion, riots, strikes, lockouts and other industrial disputes, acts or restraints of Government, and imposition of restrictions on imports or exports) we may not be able to deliver the products within the timescales specified in paragraph 5 and we will not be liable for any delay or failure to deliver the products if the delay or failure is wholly or partly caused by such circumstances.
Section 8 Retention of title
(1) This Section 8(1) only applies if you are a consumer. We shall retain title to the products until the purchase price has been paid in full.
(2) This section 8(2) applies if you are not a consumer.
- We shall retain title to the products until all receivables from the current business relationship have been completely paid. Any pledging or transfer by way of security prior to transfer of title to the products subject to retention of title shall not be permissible.
- We undertake to release on request the securities due to us to the extent to which the realisable value of our securities exceeds the receivables to be secured by more than 10%. We shall be free to select which securities shall be released
.
(2) This section 8(2) applies if you are not a consumer.
- We shall retain title to the products until all receivables from the current business relationship have been completely paid. Any pledging or transfer by way of security prior to transfer of title to the products subject to retention of title shall not be permissible.
- We undertake to release on request the securities due to us to the extent to which the realisable value of our securities exceeds the receivables to be secured by more than 10%. We shall be free to select which securities shall be released
.
Section 9 Information about your right of cancellation and cancellation form
If you are a consumer you have a legal right to cancel a Contract without giving any reason subject to the following provisions.
Right of cancellation
Your legal right to cancel a Contract starts from the date of our acceptance of your order (which is when the Contract between us is formed) and ends fourteen days after the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the products.
If your Contract is for multiple products which are delivered on separate days the cancellation period ends fourteen days after the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last of the multiple products included in your Contract.
To exercise your right of withdrawal, you must inform us,
Company: [Lindt & Sprungli (UK) Ltd]
Address: [Top Floor, 4 New Square, Feltham, Middlesex, United Kingdom]
Phone number: [02086024100]
E-mail: [consumerservice-uk@lindt.com]
of your decision to withdraw from the Contract by an unequivocal statement (e.g. a letter sent by post, fax or e-mail). You may use the attached model cancellation form, but it is not obligatory
To meet the cancellation deadline, it is for you to send your communication concerning your exercise of the right of cancellation before the cancellation period has expired.
Effects of cancellation
If you cancel the Contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than fourteen days after the day on which we receive the products back or, if earlier, the day on which you supply us with evidence of having sent the products back to us. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, we will not charge you any fees as a result of such reimbursement.
We may withhold reimbursement until we have received the products back or until you supplied evidence of having sent back the products, whichever is the earliest.
You shall send back the products or hand them over to us
[Customer Services, Lindt & Sprungli (UK) Ltd Top Floor, 4 New Square, Feltham, Middlesex, United Kingdom]
without undue delay and in any event not later than within fourteen days after the day on which you communicate your cancellation from the Contract to us. The deadline is met if you send back the products before the period of 14 days has expired.
Returns sent by post are at your own costs. Ensure you obtain a free stamped Proof of Postage from the Post Office as we are not responsible for items that are lost in transit or damaged on their way back to us. Provided you have taken reasonable care of items (s) whilst they are in your possession (reasonable care includes inspecting an item, but would not extend to your opening or using it), we will refund the cost of the item and our standard delivery charge, but not the return postage costs unless the item was found to be faulty. If you damage items whilst they are in your possession, there may be a deduction from your refund. Please return the products to us with the original packaging if possible, with all packaging components. If appropriate, use a protective outer packaging. If you no longer have the original packaging, please use an appropriate packaging to provide sufficient protection against damage in transit to avoid claims for compensation due to damage as a result of insufficient packaging.
Please note we are permitted by law to either deduct from your refund or otherwise require you to pay an amount to reflect any diminished value of the products resulting from the handling of the products beyond what is necessary to establish the nature, characteristics and functioning of the products.
Model cancellation form
(complete and return this form only if you wish to withdraw from the contract)
- To [Name, address, E-mail: […], Fax: […]
- I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods:
- Ordered on (*) / received on (*)
- Name(s) of consumer(s):
- Address(es) of consumer(s):
- Signature(s) of consumer(s) (only if this form is notified on paper)
Date
----------
(*) Delete as appropriate.
(1) The right of cancellation does not apply to any delivery of products which are made to your specification or which are clearly personalised e.g. "You are the Maître" or "Sweet regards", to any delivery of products which are liable to deteriorate or expire rapidly, to any delivery of sealed products which are not suitable for return for reasons of health protection or hygiene if their seals have been removed after delivery or to any delivery of products if they have been inseparably mixed (due to their nature) with other products after delivery.
(2) Please avoid damage and soiling. Please return the products to us with the original packaging if possible, with all accessories and with all packaging components. If appropriate, use a protective outer packaging. If you no longer have the original packaging, please use an appropriate packaging to provide sufficient protection against damage in transit to avoid claims for compensation due to damage as a result of insufficient packaging.
(3) Before returning any goods, please call us at […] and notify us of your return delivery. This will enable us to process your refund as quickly as possible.
(4) Please note that the arrangements specified in the above paragraphs 2 and 3 are not a precondition to effective exercise of your right of cancellation.
Right of cancellation
Your legal right to cancel a Contract starts from the date of our acceptance of your order (which is when the Contract between us is formed) and ends fourteen days after the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the products.
If your Contract is for multiple products which are delivered on separate days the cancellation period ends fourteen days after the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last of the multiple products included in your Contract.
To exercise your right of withdrawal, you must inform us,
Company: [Lindt & Sprungli (UK) Ltd]
Address: [Top Floor, 4 New Square, Feltham, Middlesex, United Kingdom]
Phone number: [02086024100]
E-mail: [consumerservice-uk@lindt.com]
of your decision to withdraw from the Contract by an unequivocal statement (e.g. a letter sent by post, fax or e-mail). You may use the attached model cancellation form, but it is not obligatory
To meet the cancellation deadline, it is for you to send your communication concerning your exercise of the right of cancellation before the cancellation period has expired.
Effects of cancellation
If you cancel the Contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than fourteen days after the day on which we receive the products back or, if earlier, the day on which you supply us with evidence of having sent the products back to us. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, we will not charge you any fees as a result of such reimbursement.
We may withhold reimbursement until we have received the products back or until you supplied evidence of having sent back the products, whichever is the earliest.
You shall send back the products or hand them over to us
[Customer Services, Lindt & Sprungli (UK) Ltd Top Floor, 4 New Square, Feltham, Middlesex, United Kingdom]
without undue delay and in any event not later than within fourteen days after the day on which you communicate your cancellation from the Contract to us. The deadline is met if you send back the products before the period of 14 days has expired.
Returns sent by post are at your own costs. Ensure you obtain a free stamped Proof of Postage from the Post Office as we are not responsible for items that are lost in transit or damaged on their way back to us. Provided you have taken reasonable care of items (s) whilst they are in your possession (reasonable care includes inspecting an item, but would not extend to your opening or using it), we will refund the cost of the item and our standard delivery charge, but not the return postage costs unless the item was found to be faulty. If you damage items whilst they are in your possession, there may be a deduction from your refund. Please return the products to us with the original packaging if possible, with all packaging components. If appropriate, use a protective outer packaging. If you no longer have the original packaging, please use an appropriate packaging to provide sufficient protection against damage in transit to avoid claims for compensation due to damage as a result of insufficient packaging.
Please note we are permitted by law to either deduct from your refund or otherwise require you to pay an amount to reflect any diminished value of the products resulting from the handling of the products beyond what is necessary to establish the nature, characteristics and functioning of the products.
Model cancellation form
(complete and return this form only if you wish to withdraw from the contract)
- To [Name, address, E-mail: […], Fax: […]
- I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods:
- Ordered on (*) / received on (*)
- Name(s) of consumer(s):
- Address(es) of consumer(s):
- Signature(s) of consumer(s) (only if this form is notified on paper)
Date
----------
(*) Delete as appropriate.
(1) The right of cancellation does not apply to any delivery of products which are made to your specification or which are clearly personalised e.g. "You are the Maître" or "Sweet regards", to any delivery of products which are liable to deteriorate or expire rapidly, to any delivery of sealed products which are not suitable for return for reasons of health protection or hygiene if their seals have been removed after delivery or to any delivery of products if they have been inseparably mixed (due to their nature) with other products after delivery.
(2) Please avoid damage and soiling. Please return the products to us with the original packaging if possible, with all accessories and with all packaging components. If appropriate, use a protective outer packaging. If you no longer have the original packaging, please use an appropriate packaging to provide sufficient protection against damage in transit to avoid claims for compensation due to damage as a result of insufficient packaging.
(3) Before returning any goods, please call us at […] and notify us of your return delivery. This will enable us to process your refund as quickly as possible.
(4) Please note that the arrangements specified in the above paragraphs 2 and 3 are not a precondition to effective exercise of your right of cancellation.
Section 10 Risk of transport, Damage in transit
(1) We bear the risk of transport until the product has been delivered to you. If products obviously damaged in transit are delivered, please notify such defects immediately to the delivery agent and please contact us as soon as possible.
(2) Any failure to notify the delivery agent or to contact us has no consequences in respect of your legal rights. However, you agree to provide reasonable assistance to help us assert our own claims against the carrier or the transport insurance.
(2) Any failure to notify the delivery agent or to contact us has no consequences in respect of your legal rights. However, you agree to provide reasonable assistance to help us assert our own claims against the carrier or the transport insurance.
Section 11 Defective Products
(1) This Section 11(1) only applies if you are a consumer. As a consumer, we are under a legal duty to supply products that are in conformity with the Contract. As a consumer, you have legal rights in relation to products that are faulty or not as described. These legal rights are not affected by your right of cancellation and refund in Section 9 or anything else in these General Terms and Conditions. Advice about your legal rights is available from your local Citizens' Advice Bureau or Trading Standards office.
YOUR CONSUMER RIGHTS ARE NOT AFFECTED
(2) This Section 11(2) only applies if you are not a consumer. If you are not a consumer we provide a warranty that on delivery and for a period of [12] months from delivery the products shall be of [satisfactory quality and free from material defects] subject to the conditions set out below:
- You must inspect the products forthwith and in the case of a defect that is apparent on normal visual inspection notify us within 7 days of receipt of the products, or, in the case of a latent defect, within 7 days of the latent defect having become apparent. To meet the deadline, it shall be sufficient to dispatch your notice before expiry of the deadline. If you fail to give notification of any defects in accordance with the timescales set out above you shall be deemed to have accepted such products.
- In the event of any defect notified to us within the timescales set out above, we shall at our option repair or replace the defective products or repay the price of the defective products in full and we shall have no further liability to you in respect of any such defects.
- The warranty in this Section 11(2) does not apply to any defect in the products arising from: fair wear and tear; wilful damage, abnormal storage or working conditions, accident, negligence by you or by any third party; if you fail to operate or use the products in accordance with the user instructions; any alteration or repair by you or by a third party who is not one of our authorised repairers.
YOUR CONSUMER RIGHTS ARE NOT AFFECTED
(2) This Section 11(2) only applies if you are not a consumer. If you are not a consumer we provide a warranty that on delivery and for a period of [12] months from delivery the products shall be of [satisfactory quality and free from material defects] subject to the conditions set out below:
- You must inspect the products forthwith and in the case of a defect that is apparent on normal visual inspection notify us within 7 days of receipt of the products, or, in the case of a latent defect, within 7 days of the latent defect having become apparent. To meet the deadline, it shall be sufficient to dispatch your notice before expiry of the deadline. If you fail to give notification of any defects in accordance with the timescales set out above you shall be deemed to have accepted such products.
- In the event of any defect notified to us within the timescales set out above, we shall at our option repair or replace the defective products or repay the price of the defective products in full and we shall have no further liability to you in respect of any such defects.
- The warranty in this Section 11(2) does not apply to any defect in the products arising from: fair wear and tear; wilful damage, abnormal storage or working conditions, accident, negligence by you or by any third party; if you fail to operate or use the products in accordance with the user instructions; any alteration or repair by you or by a third party who is not one of our authorised repairers.
Section 12 Liability if you are a business
(1) This Section 12 only applies if you are not a consumer. We only supply the Products for internal use by your business, and you agree not to use the Products for any resale purposes.
(2) We shall have no liability to you for any failure or delay in supply or delivery, nor if performance of any of our obligations is prevented or restricted, nor for any damage or defect to products supplied or delivered under any Contract, in each case that is caused by any event or circumstance beyond our reasonable control (including, without limitation, the following to the extent these are outside our reasonable control: accidents, extreme weather conditions, fire, explosion, flood, storm, earthquake, natural disaster, failure of telecommunications networks, inability to use transport networks, acts of God, terrorist attack, war, civil commotion, riots, strikes, lockouts and other industrial disputes, acts or restraints of Government, and imposition of restrictions on imports or exports).
(3) Nothing in these General Terms and Conditions limits or excludes our liability for:
death or personal injury caused by our negligence;
fraud or fraudulent misrepresentation;
breach of the terms implied by section 12 of the Sale of Goods Act 1979 (title and quiet possession); or
defective products under the Consumer Protection Act 1987.
(4) Subject to Section 12(2) we will under no circumstances whatever be liable to you, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, arising under or in connection with the Contract for:
any loss of profits, sales, business, income or revenue; loss of savings;
business interruption;
loss of use or production;
loss caused by delay or other late performance;
loss of business opportunity;
loss of anticipated savings;
loss of goodwill; or
any indirect or consequential loss.
(2) We shall have no liability to you for any failure or delay in supply or delivery, nor if performance of any of our obligations is prevented or restricted, nor for any damage or defect to products supplied or delivered under any Contract, in each case that is caused by any event or circumstance beyond our reasonable control (including, without limitation, the following to the extent these are outside our reasonable control: accidents, extreme weather conditions, fire, explosion, flood, storm, earthquake, natural disaster, failure of telecommunications networks, inability to use transport networks, acts of God, terrorist attack, war, civil commotion, riots, strikes, lockouts and other industrial disputes, acts or restraints of Government, and imposition of restrictions on imports or exports).
(3) Nothing in these General Terms and Conditions limits or excludes our liability for:
death or personal injury caused by our negligence;
fraud or fraudulent misrepresentation;
breach of the terms implied by section 12 of the Sale of Goods Act 1979 (title and quiet possession); or
defective products under the Consumer Protection Act 1987.
(4) Subject to Section 12(2) we will under no circumstances whatever be liable to you, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, arising under or in connection with the Contract for:
any loss of profits, sales, business, income or revenue; loss of savings;
business interruption;
loss of use or production;
loss caused by delay or other late performance;
loss of business opportunity;
loss of anticipated savings;
loss of goodwill; or
any indirect or consequential loss.
Section 13 Liability if you are a consumer
(1) This Section 13(1) only applies if you are a consumer. If you are acting as a consumer in your ordering and/or purchasing of products, to the extent not prohibited by law, we accept no liability for any:
loss which is not foreseeable (loss is foreseeable if it was an obvious consequence of our breach or if it was contemplated by you and us at the time you and we entered into our agreement);
loss which arises when we are not at fault or in breach of the Contract; and
business loss (which includes loss of profits, loss of business, contracts, goodwill, business opportunity and other similar losses).
(2) We shall have no liability to you for any failure or delay in supply or delivery, nor if performance of any of our obligations is prevented or restricted, nor for any damage or defect to products supplied or delivered under any Contract, in each case that is caused by any event or circumstance beyond our reasonable control (including, without limitation, the following to the extent these are outside our reasonable control: accidents, extreme weather conditions, fire, explosion, flood, storm, earthquake, natural disaster, failure of telecommunications networks, inability to use transport networks, acts of God, terrorist attack, war, civil commotion, riots, strikes, lockouts and other industrial disputes, acts or restraints of Government, and imposition of restrictions on imports or exports).
(3) Nothing in these General Terms and Conditions limits or excludes our liability for:
death or personal injury caused by our negligence;
fraud or fraudulent misrepresentation;
breach of the terms implied by section 12 of the Sale of Goods Act 1979 (title and quiet possession); or
defective products under the Consumer Protection Act 1987.
(4) If you are acting as a consumer, you may have certain legal rights regarding claims in respect of losses caused by our negligence or failure to carry out our obligations. Nothing in these General terms and Conditions is intended to limit your legal rights as a consumer. For further information about your legal rights you can contact your local authority Trading Standards Department or Citizens Advice Bureau..
loss which is not foreseeable (loss is foreseeable if it was an obvious consequence of our breach or if it was contemplated by you and us at the time you and we entered into our agreement);
loss which arises when we are not at fault or in breach of the Contract; and
business loss (which includes loss of profits, loss of business, contracts, goodwill, business opportunity and other similar losses).
(2) We shall have no liability to you for any failure or delay in supply or delivery, nor if performance of any of our obligations is prevented or restricted, nor for any damage or defect to products supplied or delivered under any Contract, in each case that is caused by any event or circumstance beyond our reasonable control (including, without limitation, the following to the extent these are outside our reasonable control: accidents, extreme weather conditions, fire, explosion, flood, storm, earthquake, natural disaster, failure of telecommunications networks, inability to use transport networks, acts of God, terrorist attack, war, civil commotion, riots, strikes, lockouts and other industrial disputes, acts or restraints of Government, and imposition of restrictions on imports or exports).
(3) Nothing in these General Terms and Conditions limits or excludes our liability for:
death or personal injury caused by our negligence;
fraud or fraudulent misrepresentation;
breach of the terms implied by section 12 of the Sale of Goods Act 1979 (title and quiet possession); or
defective products under the Consumer Protection Act 1987.
(4) If you are acting as a consumer, you may have certain legal rights regarding claims in respect of losses caused by our negligence or failure to carry out our obligations. Nothing in these General terms and Conditions is intended to limit your legal rights as a consumer. For further information about your legal rights you can contact your local authority Trading Standards Department or Citizens Advice Bureau..
Section 14 Other provisions
(1) Should any of the provisions of these General Terms and Conditions be or become invalid or unenforceable in whole or in part, this shall not affect the validity of the remaining provisions.
(2) No person other than you and us shall have any rights to enforce any Contract, whether under the Contracts (Rights of Third Parties Act) 1999 or otherwise.
(3) If we fail to insist that you perform any of your obligations under our agreement, or if we do not enforce our rights against you, or if we delay in doing so, that will not mean that we have waived our rights against you and will not mean that you do not have to comply with those obligations. If we do waive a default by you, we will only do so in writing, and that will not mean that we will automatically waive any later default by you.
(4) You may not assign or transfer your rights or obligations under any Contract, unless we agree in writing.
(5) Please ensure that you check the list of ingredients for each product you wish to buy on the nutritional information page of the website if you have any food allergies or intolerances to for example nuts or milk before making your purchase.
(6) Subject to Section 14(3), you and we agree that any Contract is governed by the law of England and Wales and that any dispute between you and us arising out of or in connection with any Contract (including non-contractual disputes or claims) will only be dealt with by the courts of England and Wales.
(7) If you are a consumer resident in a part of the United Kingdom other than England and Wales, any dispute between you and us arising out of or in connection with any Contract (including non-contractual disputes or claims) will be dealt with by the courts located there.).
(8) We may update, vary and amend these General Terms and Conditions from time to time without prior notice. Each time you order or otherwise purchase a product from us, the General Terms and Conditions in force at that time will apply (as set out on our online shop). Please check to ensure that you understand which General Terms and Conditions apply. These General Terms and Conditions were last updated on 13th November 2014.
(2) No person other than you and us shall have any rights to enforce any Contract, whether under the Contracts (Rights of Third Parties Act) 1999 or otherwise.
(3) If we fail to insist that you perform any of your obligations under our agreement, or if we do not enforce our rights against you, or if we delay in doing so, that will not mean that we have waived our rights against you and will not mean that you do not have to comply with those obligations. If we do waive a default by you, we will only do so in writing, and that will not mean that we will automatically waive any later default by you.
(4) You may not assign or transfer your rights or obligations under any Contract, unless we agree in writing.
(5) Please ensure that you check the list of ingredients for each product you wish to buy on the nutritional information page of the website if you have any food allergies or intolerances to for example nuts or milk before making your purchase.
(6) Subject to Section 14(3), you and we agree that any Contract is governed by the law of England and Wales and that any dispute between you and us arising out of or in connection with any Contract (including non-contractual disputes or claims) will only be dealt with by the courts of England and Wales.
(7) If you are a consumer resident in a part of the United Kingdom other than England and Wales, any dispute between you and us arising out of or in connection with any Contract (including non-contractual disputes or claims) will be dealt with by the courts located there.).
(8) We may update, vary and amend these General Terms and Conditions from time to time without prior notice. Each time you order or otherwise purchase a product from us, the General Terms and Conditions in force at that time will apply (as set out on our online shop). Please check to ensure that you understand which General Terms and Conditions apply. These General Terms and Conditions were last updated on 13th November 2014.
Gift Cards
Terms and Conditions
- Gift Cards can only be redeemed for merchandise at Lindt stores within the UK. Gift Cards may not be redeemed online. They may be exchanged for goods of a higher price than the face value of the card on payment of the difference.
- Gift Cards cannot be redeemed or exchanged for cash. You may only redeem your Gift Card in GB pounds sterling.
- Gift Cards can be activated with a minimum value of £10 and have a maximum value of £500.
- Gift Cards are valid for 24 months from purchase. After 24 months from purchase, any remaining balance will be cancelled. To check the status or balance of a Gift Card, please enquire in store at any till point.
- If you do not spend the entire balance on the gift card, the remaining balance will be updated after each transaction and shown on your printed till receipt. Change will not be given.
- Gift Cards cannot be returned or refunded, except in accordance with your legal rights.
- Gift Cards should be treated as cash. They are not cheque guarantee, credit or charge cards. Lindt & Sprungli (UK) Ltd will not accept liability for lost, stolen or damaged cards.
- All refunds of goods or services purchased with a Gift Card will be made in accordance with Lindt & Sprungli (UK) Ltd's refund policy. This does not affect your statutory rights.
- Lindt & Sprungli (UK) Ltd reserves the right to amend these terms and conditions at any time and to take appropriate action, including the cancellation of the card, if, in its sole discretion, it deems such action necessary. This does not affect your legal rights.
- Gift Cards cannot be redeemed or exchanged for cash. You may only redeem your Gift Card in GB pounds sterling.
- Gift Cards can be activated with a minimum value of £10 and have a maximum value of £500.
- Gift Cards are valid for 24 months from purchase. After 24 months from purchase, any remaining balance will be cancelled. To check the status or balance of a Gift Card, please enquire in store at any till point.
- If you do not spend the entire balance on the gift card, the remaining balance will be updated after each transaction and shown on your printed till receipt. Change will not be given.
- Gift Cards cannot be returned or refunded, except in accordance with your legal rights.
- Gift Cards should be treated as cash. They are not cheque guarantee, credit or charge cards. Lindt & Sprungli (UK) Ltd will not accept liability for lost, stolen or damaged cards.
- All refunds of goods or services purchased with a Gift Card will be made in accordance with Lindt & Sprungli (UK) Ltd's refund policy. This does not affect your statutory rights.
- Lindt & Sprungli (UK) Ltd reserves the right to amend these terms and conditions at any time and to take appropriate action, including the cancellation of the card, if, in its sole discretion, it deems such action necessary. This does not affect your legal rights.
Campaigns and Promotions
Black Friday
Summary Terms and Conditions:
UK, 18+ only. 07:00 17/11/23 – 23:59 27/11/23. Visit www.lindt.co.uk/shop/offers/black-friday and add a Pick & Mix item to your cart to receive your Gift. Purchase required. Gift: Each valid purchase will receive a 10% discount automatically added at checkout. Internet access required. www.lindt.co.uk/help/terms-and-conditions for full T&Cs & Gift details. Promoter: Lindt & Sprungli
Full Terms and Conditions:
1. This Promotion is open to residents of the United Kingdom aged 18 or over, excluding employees of the Promoter, its agents and anyone professionally associated with this Promotion.
2. Purchase is necessary. Internet access is required.
3. Promotion Period: Enter between 07:00 GMT on the 17 November 2023 and 23:59 GMT on the 27 November 2023 inclusive.
4. To Participate: Visit www.lindt.co.uk/shop/offers/black-friday and add a Pick & Mix item to your cart to receive your Gift.
5. There is no limit to the number of times you can participate.
6. The Gift: For each valid purchase, the claimant will receive a 10% discount which will be automatically added at checkout.
a. Pick& Mix advent Calendar is excluded from the promotion.
7. Further Gift Details and Conditions: a. You cannot use any other discount codes or combine with any other promotions.
8. The Promoter seeks to run a fair and secure promotion and prevent abuse and cheating. If you make a claim in a way that is not consistent with these Terms & Conditions, your claim (and any of your associated aliases) will be disqualified. Any Gift awarded may be void and recoverable, and the Promoter reserves the right to bar you from entering future promotions for a period of at least six months. For this reason, the Promoter reserves the right at any point to:
a. Verify the eligibility of claimants by requesting such information it consider reasonably necessary for this purpose. A claim or a Gift may be withheld until verification is completed.
b. Disqualify claims that are not made directly by the individual participating in the Promotion.
c. Disqualify claims made using anonymous email services such as, but not limited to, GuerillaMail, Dispostable or Mailinator.
d. Disqualify bulk claims from individuals, trade, consumer groups or third parties, incomplete claims and claims submitted by macros or other automated means.
e. Disqualify claims beyond the maximum allowed, or those using techniques such as ‘script’, ‘brute force’, multiple SIM cards for text claims, masking identity by manipulating IP addresses, using aliases or identities other than their own or any other means.
f. Disqualify claimants who tamper with the claiming process.
g. Disqualify claims which, in some other way, do not meet the requirements of these Terms & Conditions.
h. Cancel, modify or suspend the Promotion should it not be capable of running as planned for reasons including but not limited to tampering, unauthorised intervention, fraud, dishonesty, technical failures, or any other causes beyond the control of the Promoter which corrupt or affect the administration, security, fairness, integrity or proper conduct of this Promotion.
9. The Gifts are not transferable or exchangeable and cannot be redeemed for monetary value or for any other form of compensation. If for any reason a Gift is not available, the Promoter reserves the right, at its sole discretion to substitute that Gift for another of equal or greater value.
10. No responsibility can be taken for claims which are lost, delayed, corrupted, damaged, misdirected or incomplete or which cannot be delivered for any technical, delivery or other reason. Proof of sending will not be accepted as proof of receipt. The Promoter does not guarantee continuous or secure access to www.lindt.co.uk/shop/offers/black-friday.
11. The Promoter and its associated agencies and companies are not liable for any loss (including, without limitation, indirect, special or consequential loss or loss of profits), expense or damage which is suffered or sustained (whether or not arising from any person’s negligence) in connection with this Promotion or accepting or using the/a Gift(s), except for any liability which cannot be excluded by law. Nothing will exclude the Promotor’s liability for death or personal injury as a result of its negligence.
12. The Promoter will not be liable for any delay or failure to comply with its obligations for reasons beyond its reasonable control arising from but not limited to Acts of God, global or regional epidemic or pandemic, adverse weather conditions, fire, industrial dispute, war, terrorist activity, hostilities, political unrest, riots, civil commotion, plague or other natural calamities, or any other circumstances.
13. All personal data supplied for this Promotion will be used solely for the purpose of this Promotion by the Promoter and/or by any agent appointed by it to assist with running the Promotion and will not be disclosed to an unconnected third party unless your positive consent has been obtained. Your personal data will be handled in accordance with the Promoter’s privacy policy, available at: Privacy Notice | Lindt Shop UK
14. If any part/s of these Terms & Conditions are legally ruled to be invalid, illegal or unenforceable, the remainder will not be affected and will continue in full force and effect.
15. By entering, you will be deemed to have agreed to be bound by these Terms & Conditions.
16. If there is a discrepancy between these Terms & Conditions and those in any promotional material, these Terms & Conditions will prevail.
17. These Terms & Conditions are governed by English law and their interpretation and application will be subject to the exclusive jurisdiction of the courts of England and Wales.
These Terms & Conditions are governed by English law and their interpretation and application will be subject to the exclusive jurisdiction of the courts of England and Wales.
Promoter: Lindt & Sprüngli, 4 New Square, Feltham, Middlesex, TW14 8HA © Copyright PromoVeritas Ltd 2022. All rights reserved.
UK, 18+ only. 07:00 17/11/23 – 23:59 27/11/23. Visit www.lindt.co.uk/shop/offers/black-friday and add a Pick & Mix item to your cart to receive your Gift. Purchase required. Gift: Each valid purchase will receive a 10% discount automatically added at checkout. Internet access required. www.lindt.co.uk/help/terms-and-conditions for full T&Cs & Gift details. Promoter: Lindt & Sprungli
Full Terms and Conditions:
1. This Promotion is open to residents of the United Kingdom aged 18 or over, excluding employees of the Promoter, its agents and anyone professionally associated with this Promotion.
2. Purchase is necessary. Internet access is required.
3. Promotion Period: Enter between 07:00 GMT on the 17 November 2023 and 23:59 GMT on the 27 November 2023 inclusive.
4. To Participate: Visit www.lindt.co.uk/shop/offers/black-friday and add a Pick & Mix item to your cart to receive your Gift.
5. There is no limit to the number of times you can participate.
6. The Gift: For each valid purchase, the claimant will receive a 10% discount which will be automatically added at checkout.
a. Pick& Mix advent Calendar is excluded from the promotion.
7. Further Gift Details and Conditions: a. You cannot use any other discount codes or combine with any other promotions.
8. The Promoter seeks to run a fair and secure promotion and prevent abuse and cheating. If you make a claim in a way that is not consistent with these Terms & Conditions, your claim (and any of your associated aliases) will be disqualified. Any Gift awarded may be void and recoverable, and the Promoter reserves the right to bar you from entering future promotions for a period of at least six months. For this reason, the Promoter reserves the right at any point to:
a. Verify the eligibility of claimants by requesting such information it consider reasonably necessary for this purpose. A claim or a Gift may be withheld until verification is completed.
b. Disqualify claims that are not made directly by the individual participating in the Promotion.
c. Disqualify claims made using anonymous email services such as, but not limited to, GuerillaMail, Dispostable or Mailinator.
d. Disqualify bulk claims from individuals, trade, consumer groups or third parties, incomplete claims and claims submitted by macros or other automated means.
e. Disqualify claims beyond the maximum allowed, or those using techniques such as ‘script’, ‘brute force’, multiple SIM cards for text claims, masking identity by manipulating IP addresses, using aliases or identities other than their own or any other means.
f. Disqualify claimants who tamper with the claiming process.
g. Disqualify claims which, in some other way, do not meet the requirements of these Terms & Conditions.
h. Cancel, modify or suspend the Promotion should it not be capable of running as planned for reasons including but not limited to tampering, unauthorised intervention, fraud, dishonesty, technical failures, or any other causes beyond the control of the Promoter which corrupt or affect the administration, security, fairness, integrity or proper conduct of this Promotion.
9. The Gifts are not transferable or exchangeable and cannot be redeemed for monetary value or for any other form of compensation. If for any reason a Gift is not available, the Promoter reserves the right, at its sole discretion to substitute that Gift for another of equal or greater value.
10. No responsibility can be taken for claims which are lost, delayed, corrupted, damaged, misdirected or incomplete or which cannot be delivered for any technical, delivery or other reason. Proof of sending will not be accepted as proof of receipt. The Promoter does not guarantee continuous or secure access to www.lindt.co.uk/shop/offers/black-friday.
11. The Promoter and its associated agencies and companies are not liable for any loss (including, without limitation, indirect, special or consequential loss or loss of profits), expense or damage which is suffered or sustained (whether or not arising from any person’s negligence) in connection with this Promotion or accepting or using the/a Gift(s), except for any liability which cannot be excluded by law. Nothing will exclude the Promotor’s liability for death or personal injury as a result of its negligence.
12. The Promoter will not be liable for any delay or failure to comply with its obligations for reasons beyond its reasonable control arising from but not limited to Acts of God, global or regional epidemic or pandemic, adverse weather conditions, fire, industrial dispute, war, terrorist activity, hostilities, political unrest, riots, civil commotion, plague or other natural calamities, or any other circumstances.
13. All personal data supplied for this Promotion will be used solely for the purpose of this Promotion by the Promoter and/or by any agent appointed by it to assist with running the Promotion and will not be disclosed to an unconnected third party unless your positive consent has been obtained. Your personal data will be handled in accordance with the Promoter’s privacy policy, available at: Privacy Notice | Lindt Shop UK
14. If any part/s of these Terms & Conditions are legally ruled to be invalid, illegal or unenforceable, the remainder will not be affected and will continue in full force and effect.
15. By entering, you will be deemed to have agreed to be bound by these Terms & Conditions.
16. If there is a discrepancy between these Terms & Conditions and those in any promotional material, these Terms & Conditions will prevail.
17. These Terms & Conditions are governed by English law and their interpretation and application will be subject to the exclusive jurisdiction of the courts of England and Wales.
These Terms & Conditions are governed by English law and their interpretation and application will be subject to the exclusive jurisdiction of the courts of England and Wales.
Promoter: Lindt & Sprüngli, 4 New Square, Feltham, Middlesex, TW14 8HA © Copyright PromoVeritas Ltd 2022. All rights reserved.
Terms and Conditions for Lindt "Buy 4 Advent Calendars, Get Teddy Advent 172gFree" Promotion
Full Terms and Conditions
1. General
1.1 These Terms and Conditions govern the "Buy 4 Advent Calendars, Get Teddy Advent 172g Free" promotional offer (hereinafter referred to as the "Promotion") made available by Lindt & Sprungli UK Ltd, 4 New Square, Feltham, Middlesex, TW14 8HA (the "Company").
1.2 By participating in this Promotion, you agree to be bound by these Terms and Conditions.
1.3 The Promotion is open to customers based in the United Kingdom only.
1.4 The Promotion will run until 30 November, or while stocks last.
2. Eligibility
2.1 To be eligible for the Promotion, you must be a resident of the United Kingdom.
2.2 The Promotion is not open to employees of the Company, their family members, or anyone professionally connected with this Promotion.
3. How to Participate
3.1 To take part in the Promotion, purchase 4 Advent Calendars to receive one Teddy Advent 172 g calendar for free.
3.2 Maximum of 3 free 172g Teddy Advent calendars per transaction.
3.3 The Pick and Mix advent calendar is excluded from this Promotion.
4. Offer Restrictions
4.1 The Promotion cannot be used in conjunction with any other offers or promotions made available by the Company.
4.2 Stocks are limited, and the offer is subject to availability.
4.3. The offer is not open to B2B customers.
4.3 The Company reserves the right to substitute the Teddy Advent calendar with an item of equal or greater value should it become unavailable.
5. Limitations of Liability
5.1 The Company cannot accept any responsibility for any damage, loss, or injury suffered as a result of taking up the Promotion.
5.2 The Company reserves the right to modify, suspend or cancel the Promotion without any prior notice.
6. Governing Law and Jurisdiction
6.1 These Terms and Conditions are governed by the laws of the United Kingdom and shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.
7. Contact Information
For any queries regarding the Promotion, you may contact the Company at hello@lindt.com
By participating in this Promotion, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions.
1. General
1.1 These Terms and Conditions govern the "Buy 4 Advent Calendars, Get Teddy Advent 172g Free" promotional offer (hereinafter referred to as the "Promotion") made available by Lindt & Sprungli UK Ltd, 4 New Square, Feltham, Middlesex, TW14 8HA (the "Company").
1.2 By participating in this Promotion, you agree to be bound by these Terms and Conditions.
1.3 The Promotion is open to customers based in the United Kingdom only.
1.4 The Promotion will run until 30 November, or while stocks last.
2. Eligibility
2.1 To be eligible for the Promotion, you must be a resident of the United Kingdom.
2.2 The Promotion is not open to employees of the Company, their family members, or anyone professionally connected with this Promotion.
3. How to Participate
3.1 To take part in the Promotion, purchase 4 Advent Calendars to receive one Teddy Advent 172 g calendar for free.
3.2 Maximum of 3 free 172g Teddy Advent calendars per transaction.
3.3 The Pick and Mix advent calendar is excluded from this Promotion.
4. Offer Restrictions
4.1 The Promotion cannot be used in conjunction with any other offers or promotions made available by the Company.
4.2 Stocks are limited, and the offer is subject to availability.
4.3. The offer is not open to B2B customers.
4.3 The Company reserves the right to substitute the Teddy Advent calendar with an item of equal or greater value should it become unavailable.
5. Limitations of Liability
5.1 The Company cannot accept any responsibility for any damage, loss, or injury suffered as a result of taking up the Promotion.
5.2 The Company reserves the right to modify, suspend or cancel the Promotion without any prior notice.
6. Governing Law and Jurisdiction
6.1 These Terms and Conditions are governed by the laws of the United Kingdom and shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.
7. Contact Information
For any queries regarding the Promotion, you may contact the Company at hello@lindt.com
By participating in this Promotion, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions.
Lindt LINDOR Trocadero Restaurant Voucher Competition 2023
Full Terms and Conditions
“Promotion” means the Lindt & Sprüngli Ireland Trocadero Restaurant voucher competition which will run on Instagram.
“Promoter” means Lindt & Sprüngli Ireland, 76 Furze Road, Sandyford, Dublin 18, D18 HV56.
“Prize” means a 120€ voucher for the Trocadero Restaurant located 3-4 St. Andrew Street, Dublin, Ireland.
The Promotion runs from the 1st of September 2023 to the 15th of September 2023.
Entrants must be 18 years old on date of entry to this Promotion.
Entrants must ordinarily reside in the Republic of Ireland or Northern Ireland.
To enter this Promotion, entrants must simply comment under a post in response to the Promotion post on the Lindt Ireland Instagram post (@lindt_ireland) and follow Lindt Ireland Instagram account. This is the only valid mode of entry to the Promotion.
Employees of Lindt & Sprüngli as well as immediate family members are not eligible to enter.
The closing date for entries to the Promotion is Friday the 15th of September at 5pm. This time and date are final. Any entries received after 5pm on this date will not be accepted for this Promotion.
One entry is allowed per person for this Promotion.
The winner of this Promotion will be selected at random.
Lindt & Sprüngli’s decision in relation to the random selection of the Promotion winner is final and no correspondence will be entered into regarding this selection.
There will be one winner of this Promotion and there will be no alternative for the Prize. There is one 120€ voucher for Dublin Trocadero Restaurant to be won.
Once an entry has been submitted, no edits, replacements or exchanges will be accepted. Entries that are incomplete or illegible will not be valid and deemed void.
All entries together with the entrant’s details may be used in publicity campaigns (such as social media channels, websites and other points of sale or marketing materials) after the Promotion has finalised.
All personal information supplied will be used by Lindt & Sprüngli in accordance with Data Protection Laws and Regulations for the purposes of this Promotion only. Lindt & Sprüngli will handle any personal data in accordance with the Lindt & Sprüngli Privacy Policy available here: Privacy Notice | Lindt Shop UK.
By participating in the Promotion entrants are deemed to have accepted these terms and conditions.
The winners of the Promotion will be decided by the 20th of September 2023. The winner will be notified by public response from an Instagram Story shared on @lindt_ireland. Lindt & Sprüngli will contact the winner directly on a private Instagram message and the winner will be asked to provide their relevant details to receive the prize.
If any winner cannot be contacted or does not claim the Prize within 14 days of notification, Lindt & Sprüngli reserves the right to withdraw the Prize from that winner and select an alternative winner.
The Prize is non-transferable and there is no cash alternative.
To the extent permitted by law, the Promoter excludes all liability whatsoever to entrants and the winner in relation to the Promotion and the Prize to be awarded.
Lindt & Sprüngli reserves the right in its absolute discretion to disqualify any applicant, to add to, amend or waive any rule without prior notice and, in the event of circumstances beyond its control, to cancel the Promotion at any stage.
Governing Law - This agreement is governed by the laws of Ireland and subject to the exclusive jurisdiction of the Irish courts. These terms and conditions do not affect any statutory rights you may have as a consumer.
Events may occur that render the Promotion impossible to proceed for reasons beyond the control of Lindt & Sprüngli. Entrants agree that no liability shall attach to Lindt & Sprüngli as a result.
In the case of any delays to the timings stated, Lindt & Sprüngli will post updates on social media with any new timelines.
“Promotion” means the Lindt & Sprüngli Ireland Trocadero Restaurant voucher competition which will run on Instagram.
“Promoter” means Lindt & Sprüngli Ireland, 76 Furze Road, Sandyford, Dublin 18, D18 HV56.
“Prize” means a 120€ voucher for the Trocadero Restaurant located 3-4 St. Andrew Street, Dublin, Ireland.
The Promotion runs from the 1st of September 2023 to the 15th of September 2023.
Entrants must be 18 years old on date of entry to this Promotion.
Entrants must ordinarily reside in the Republic of Ireland or Northern Ireland.
To enter this Promotion, entrants must simply comment under a post in response to the Promotion post on the Lindt Ireland Instagram post (@lindt_ireland) and follow Lindt Ireland Instagram account. This is the only valid mode of entry to the Promotion.
Employees of Lindt & Sprüngli as well as immediate family members are not eligible to enter.
The closing date for entries to the Promotion is Friday the 15th of September at 5pm. This time and date are final. Any entries received after 5pm on this date will not be accepted for this Promotion.
One entry is allowed per person for this Promotion.
The winner of this Promotion will be selected at random.
Lindt & Sprüngli’s decision in relation to the random selection of the Promotion winner is final and no correspondence will be entered into regarding this selection.
There will be one winner of this Promotion and there will be no alternative for the Prize. There is one 120€ voucher for Dublin Trocadero Restaurant to be won.
Once an entry has been submitted, no edits, replacements or exchanges will be accepted. Entries that are incomplete or illegible will not be valid and deemed void.
All entries together with the entrant’s details may be used in publicity campaigns (such as social media channels, websites and other points of sale or marketing materials) after the Promotion has finalised.
All personal information supplied will be used by Lindt & Sprüngli in accordance with Data Protection Laws and Regulations for the purposes of this Promotion only. Lindt & Sprüngli will handle any personal data in accordance with the Lindt & Sprüngli Privacy Policy available here: Privacy Notice | Lindt Shop UK.
By participating in the Promotion entrants are deemed to have accepted these terms and conditions.
The winners of the Promotion will be decided by the 20th of September 2023. The winner will be notified by public response from an Instagram Story shared on @lindt_ireland. Lindt & Sprüngli will contact the winner directly on a private Instagram message and the winner will be asked to provide their relevant details to receive the prize.
If any winner cannot be contacted or does not claim the Prize within 14 days of notification, Lindt & Sprüngli reserves the right to withdraw the Prize from that winner and select an alternative winner.
The Prize is non-transferable and there is no cash alternative.
To the extent permitted by law, the Promoter excludes all liability whatsoever to entrants and the winner in relation to the Promotion and the Prize to be awarded.
Lindt & Sprüngli reserves the right in its absolute discretion to disqualify any applicant, to add to, amend or waive any rule without prior notice and, in the event of circumstances beyond its control, to cancel the Promotion at any stage.
Governing Law - This agreement is governed by the laws of Ireland and subject to the exclusive jurisdiction of the Irish courts. These terms and conditions do not affect any statutory rights you may have as a consumer.
Events may occur that render the Promotion impossible to proceed for reasons beyond the control of Lindt & Sprüngli. Entrants agree that no liability shall attach to Lindt & Sprüngli as a result.
In the case of any delays to the timings stated, Lindt & Sprüngli will post updates on social media with any new timelines.
LINDT UK VIP SHOPPING EXPERIENCE COMPETITION 2023
Please read these Terms and Conditions ("T&Cs") carefully before participating in the Lindt UK VIP Shopping Experience Competition (the "Competition"). By entering the Competition, you agree to be bound by these T&Cs, and you confirm that you meet all the eligibility requirements as set forth herein.
1. Eligibility:
1.1 The Competition is open to individuals who:
Are aged 18 years or older.
Are residents of the United Kingdom.
1.2 Employees, agents, representatives, or family members of employees of Lindt UK and Bicester Village, as well as any agencies connected with this Competition, are not eligible to participate.
2. Entry Period:
2.1 The Competition entry period begins on 21/09/2023 and ends at 28/09/2023, hereinafter referred to as the "Entry Period."
3. How to Enter:
3.1 To enter the Competition, participants must:
Follow @lindtuk and @bicestervillage on the social media platform where the Competition is posted.
Comment on the designated Competition post by tagging a friend they would share the prize with. Only 1 entry per person.
4. Prize:
4.1 One (1) winner will be selected at random from all eligible entries received during the Entry Period.
4.2 The prize for the selected winner includes:
Two (2) £500 gift cards.
Two (2) Lindt Goodie bags.
Two (2) Shop and Dine packages, which include access to a Hands-Free Shopping service, Reserved Parking, and a three-course meal at Bicester Village.
4.3 The prize is non-transferable, non-exchangeable, and has no cash value.
5. Winner Selection and Notification:
5.1 The winner will be randomly selected from all eligible entries within 7 days after the end of the Entry Period. The selection will be conducted by Lindt UK or its designated representatives.
5.2 The winner will be notified via direct message on the social media platform they used to enter within 21 days of the winner selection. The winner must respond to the notification within 7 days to claim the prize.
6. Verification:
6.1 The winner will be required to provide proof of age and UK residency.
7. Publicity:
7.1 By entering the Competition, participants grant Lindt UK and Bicester Village the right to use their name and likeness for advertising and promotional purposes without additional compensation, unless prohibited by law.
8. General Terms:
8.1 Lindt UK and Bicester Village reserve the right to disqualify any participant who does not comply with these T&Cs or attempts to manipulate or tamper with the Competition process.
8.2 Lindt UK and Bicester Village reserve the right to cancel or amend the Competition and these T&Cs at any time without prior notice.
8.3 The decision of Lindt UK and Bicester Village regarding any aspect of the Competition, including the selection of the winner, is final and binding.
9. Data Protection:
9.1 By entering the Competition, participants agree to the collection, use, and storage of their personal data in accordance with Lindt UK's Privacy Policy.
10. Governing Law:
10.1 These T&Cs shall be governed by and construed in accordance with the laws of England and Wales.
By entering the Competition, participants acknowledge that they have read, understood, and agree to abide by these Terms and Conditions.
1. Eligibility:
1.1 The Competition is open to individuals who:
Are aged 18 years or older.
Are residents of the United Kingdom.
1.2 Employees, agents, representatives, or family members of employees of Lindt UK and Bicester Village, as well as any agencies connected with this Competition, are not eligible to participate.
2. Entry Period:
2.1 The Competition entry period begins on 21/09/2023 and ends at 28/09/2023, hereinafter referred to as the "Entry Period."
3. How to Enter:
3.1 To enter the Competition, participants must:
Follow @lindtuk and @bicestervillage on the social media platform where the Competition is posted.
Comment on the designated Competition post by tagging a friend they would share the prize with. Only 1 entry per person.
4. Prize:
4.1 One (1) winner will be selected at random from all eligible entries received during the Entry Period.
4.2 The prize for the selected winner includes:
Two (2) £500 gift cards.
Two (2) Lindt Goodie bags.
Two (2) Shop and Dine packages, which include access to a Hands-Free Shopping service, Reserved Parking, and a three-course meal at Bicester Village.
4.3 The prize is non-transferable, non-exchangeable, and has no cash value.
5. Winner Selection and Notification:
5.1 The winner will be randomly selected from all eligible entries within 7 days after the end of the Entry Period. The selection will be conducted by Lindt UK or its designated representatives.
5.2 The winner will be notified via direct message on the social media platform they used to enter within 21 days of the winner selection. The winner must respond to the notification within 7 days to claim the prize.
6. Verification:
6.1 The winner will be required to provide proof of age and UK residency.
7. Publicity:
7.1 By entering the Competition, participants grant Lindt UK and Bicester Village the right to use their name and likeness for advertising and promotional purposes without additional compensation, unless prohibited by law.
8. General Terms:
8.1 Lindt UK and Bicester Village reserve the right to disqualify any participant who does not comply with these T&Cs or attempts to manipulate or tamper with the Competition process.
8.2 Lindt UK and Bicester Village reserve the right to cancel or amend the Competition and these T&Cs at any time without prior notice.
8.3 The decision of Lindt UK and Bicester Village regarding any aspect of the Competition, including the selection of the winner, is final and binding.
9. Data Protection:
9.1 By entering the Competition, participants agree to the collection, use, and storage of their personal data in accordance with Lindt UK's Privacy Policy.
10. Governing Law:
10.1 These T&Cs shall be governed by and construed in accordance with the laws of England and Wales.
By entering the Competition, participants acknowledge that they have read, understood, and agree to abide by these Terms and Conditions.
10% Off on EXCELLENCE Range
Introduction:
These terms and conditions ("Terms") govern the use of the promotional offer code "EXCELLENCE10" ("Offer Code") for a 10% discount on products in the EXCELLENCE range. By using the Offer Code, you agree to be bound by these Terms.
Eligibility:
This offer is available to customers who enter the Offer Code "EXCELLENCE10" at the checkout process. This offer is limited to one Offer Code use per customer and is only available for products within the EXCELLENCE range.
Validity Period:
The Offer Code is valid until 23rd December 2023, at 11:59 pm GMT.
Availability:
The offer is available while supplies last. Lindt & Sprungli (UK) Ltd reserves the right to terminate, change, or otherwise modify the availability of the offer at any time without prior notice.
Redemption Process:
Customers must enter the Offer Code "EXCELLENCE10" at checkout to redeem the offer. Failure to do so will result in the offer not being applied to the purchase.
Exclusions:
This offer is not available in conjunction with any other Lindt & Sprungli (UK) Ltd promotions or offers.
No Cash Alternative:
There is no cash alternative to the Offer Code or any element thereof. Unless otherwise agreed in writing, all codes are non-refundable and non-transferable.
General Terms:
These Terms are in addition to Lindt & Sprungli (UK) Ltd’s standard terms and conditions which can be found at Lindt & Sprungli (UK) Ltd's Standard Terms and Conditions. In the event of any conflict between these Terms and Lindt & Sprungli (UK) Ltd's standard terms and conditions, these Terms will prevail to the extent of the conflict.
Jurisdiction:
These Terms are governed by the laws of the United Kingdom and are subject to the exclusive jurisdiction of the courts of the United Kingdom.
Contact Information:
For any queries regarding this offer, please contact Lindt & Sprungli (UK) Ltd Customer Service.
By using the Offer Code "EXCELLENCE10", you agree to be bound by these Terms and Conditions.
Ocado Easter Competition
Ocado Supplier Funded Onsite Competition Terms & Conditions - Prize draw
- This prize draw is open to all Ocado customers who are UK residents aged 18 or over who:
- place an order between 1 of January 2024 and 31 of March 2024 (inclusive) at Ocado.com containing at least one purchase of a Lindt GOLD BUNNY 50g, 100g or 200g in any flavour or foil;
- have the order delivered by 7 April 2024 = 7 days post end date containing at least one purchase of the above products; and
- text LINDT7 along with their name and postcode to 88008. Any entries received before or after the Promotion Period will not be valid and will not be entered into this Promotion. Texts will be charged at the standard network rate. Please ask permission from the bill payer before entering.
- Proof of age may be required. The prize draw is not open to employees (or family members of employees) of Lindt & Sprungli (UK), Ocado Retail Limited, anyone directly connected with the planning or administration of this prize draw and all affiliates of such companies.
- Five entries per mobile number are permitted during the entire Promotion Period. Each entry must be accompanied by a new, unique receipt of purchase made within the Promotion Period that pre-dates the entry date and time. Maximum one Prize per household is permitted.
- Purchase is necessary. Please retain an itemised receipt that states the time and date of purchase prior to entry, but within the Promotion Period, as this may be required for validation and in order for the winner to receive their Prize. A text-able Mobile phone is required.
- Please note that while we want to encourage you to participate and enjoy the benefits of the Promotion we believe in responsible consumption of our products. DO NOT purchase more product than you can reasonably use or consume just to participate in this Promotion.
- There are 50 winners.
- Each winner will receive 1 x afternoon tea hamper valued at £50. See hampers.com/luxury-cream-tea-gift-hamper for hamper details.
- The closing date and time for placing your order to enter into the prize draw is 23.59 on 31 of March 2024. Orders placed after 31 of March 2024 and / or not delivered by 7 April 2024 will not be included in the prize draw.
- 50 provisional winners will be drawn at random by PromoVeritas, the independent promotional verification service, by 12 April 2024.
- The provisional winners of the prizes will be contacted via the telephone number provided on entry within 5 days of the draw and will be asked to provide evidence of identity and eligibility. Reasonable efforts will be made to contact the winner. Once eligibility has been confirmed, the provisional winners will be confirmed as winners and will be given full details of how to redeem their prize. If the winner cannot be contacted or does not respond within 14 days of the initial notification, or cannot take up the prize, then we reserve the right to disqualify that winner and select another winner in the same manner.
- Winners will be notified within 28 days of acceptance of the Prize to arrange delivery of the Prize. In the unlikely event that a Prize doesn’t arrive within 28 days of Prize Acceptance, the winner will have a further 28 days to inform the Promoter by emailing lindtgoldbunny@promowinners.com. If the winner does not do so, the Promoter reserves the right to not reissue the Prize or limit its value at its sole discretion.
- The prize is non-transferable and there is no cash alternative available.
- We reserve the right to substitute the prize with another prize of equal or greater value.
- We have organised this prize draw in good faith and cannot be held responsible for third party products and services offered as prizes and all such prizes may be subject to the providers’ standard terms and conditions.
- The Promoter seeks to run a fair and secure promotion and prevent abuse and cheating. If you enter in a way that is not consistent with these Terms & Conditions, your entries (and any of your associated aliases) will be disqualified. Any Prize awarded may be void and recoverable, and the Promoter reserves the right to bar you from entering future promotions for a period of at least six months. For this reason, the Promoter reserves the right at any point to:
- Verify the eligibility of entrants and/or provisional winners through multiple means by requesting such information it consider reasonably necessary for this purpose. Entry or a Prize may be withheld until verification is completed.
- Disqualify entries that are not made directly by the individual entering the Promotion.
- Disqualify entries made using anonymous email services such as, but not limited to, GuerillaMail, Dispostable or Mailinator.
- Disqualify bulk entries from individuals, trade, consumer groups or third parties, incomplete entries and entries submitted by macros or other automated means.
- Disqualify entries beyond the maximum allowed, or those using techniques such as ‘script’, ‘brute force’, multiple SIM cards for text entries, masking identity by manipulating IP addresses, using aliases or identities other than their own or any other means.
- Disqualify entrants who tamper with the entry process.
- Disqualify entries which, in some other way, do not meet the requirements of these Terms & Conditions.
- Cancel, modify or suspend the Promotion should it not be capable of running as planned for reasons including but not limited to tampering, unauthorised intervention, fraud, dishonesty, technical failures, or any other causes beyond the control of the Promoter which corrupt or affect the administration, security, fairness, integrity or proper conduct of this Promotion.
- The Promoter will not be responsible for telecommunication failure on the part of the Entrant’s service provider.
- No responsibility can be taken for entries which are lost, delayed, corrupted, damaged, misdirected or incomplete or which cannot be delivered for any technical, delivery or other reason. Proof of sending will not be accepted as proof of receipt. The Promoter does not guarantee continuous or secure access to the text entry platform.
- The Promoter and its associated agencies and companies are not liable for any loss (including, without limitation, indirect, special or consequential loss or loss of profits), expense or damage which is suffered or sustained (whether or not arising from any person’s negligence) in connection with this Promotion or accepting or using the Prize, except for any liability which cannot be excluded by law. Nothing will exclude the Promotor’s liability for death or personal injury as a result of its negligence.
- The Promoter will not be liable for any delay or failure to comply with its obligations for reasons beyond its reasonable control arising from but not limited to Acts of God, global or regional epidemic or pandemic, adverse weather conditions, fire, industrial dispute, war, terrorist activity, hostilities, political unrest, riots, civil commotion, plague or other natural calamities, or any other circumstances.
- By being entered into this prize draw you acknowledge Ocado will process your personal data as required to meet these terms. Your consent will be obtained if we need to share your personal data with a third party for the purposes only of administering this promotion, such as delivering prizes. For more information on how your personal data may be processed visit our privacy policy available here: https://www.ocado.com/webshop/scontent/privacyPolicy
- Winners may be required to take part in promotional events in connection with this prize draw. Ocado will seek the Winners prior written permission before they take part in the promotional events.
- We reserve the right at our discretion to eliminate or disqualify any entrants or entries that breach these conditions or the spirit of the prize draw.
- All entry instructions form part of these terms and conditions. By entering this promotion, all participants will be deemed to have accepted and be bound by them.
- By participating in this prize draw you acknowledge that we may have to publish or make available your name and county of residence, if you become a winner. Prize winners’ name and county of residence will be available on request, for 8 weeks after the winners are announced on promowinners.com/lindtgoldbunny. You can object to the publishing or making available of your name and county of residence during the winner notification process. However, we may still be required to share this information with relevant authorities or for other legal purposes.
- If any part/s of these Terms & Conditions are legally ruled to be invalid, illegal or unenforceable, the remainder will not be affected and will continue in full force and effect.
- If there is a discrepancy between these Terms & Conditions and those in any promotional material, these Terms & Conditions will prevail.
- These Terms & Conditions are governed by English law and their interpretation and application will be subject to the exclusive jurisdiction of the courts of England and Wales. Residents of Scotland and Northern Ireland may bring proceedings in their own jurisdiction.
- The promoter is Ocado Retail Limited of Apollo Court, 2 Bishop Square, Hatfield Business Park, Hatfield, Hertfordshire, AL10 9NE.
Sainsbury's Easter Competition
GENERAL PRIZE DRAW NECTAR SWIPE
Use for Prize Draws for any group company where Nectar is the route to entry / the prize is a product or service (not Nectar points)
Short Terms and Conditions [to appear on artwork]
Win: One of twenty £250 Argos vouchers.
Buy any Lindt GOLD BUNNY 50g, 100g or 200g and swipe or scan your Nectar card or app in the same transaction to automatically enter.
Open to UK residents. 18+ only. Offer runs 01/01/2024 – 31/03/2024. One entry per person. One prize per Nectar Card holder. There are twenty prizes available to be won which include 20 x £250 Argos vouchers. Subject to availability. Excludes Locals. Nectar card required. Full terms visit www.nectar.com/LindtBunny24-terms
Promoter: Lindt & Sprungli [UK] Ltd.
Full Terms and Conditions
Full Terms must appear on the App and/or webpage for the promotion. They must be available easily to every entrant.
- This prize draw is open to UK residents only (England, Scotland, Northern Ireland & Wales) aged 18 and over, who hold a Nectar Card, with the exception of employees of Lindt or anyone else associated with the administration of this promotion.
- Purchase any of the following products: Lindt GOLD BUNNY 50g, 100g or 200g in any flavour or foil from Sainsbury’s (excludes local Sainsbury’s branches). Use your Nectar Card in the same transaction for automatic entry into the draw: Lindt GOLD BUNNY. The promotion opens on 01/01/2024 and closes at 23:59 on 31/03/2024 for receipt of all entries. All online orders must be delivered by 23:59 on 31/03/2024 to qualify.
- .
- Entries are restricted to one per person for the duration of the promotion. No entries from agents, third parties or organised groups will be accepted. No bulk entries.
- No Nectar Card primary holder may win more than one prize.
- There are 20 prizes available to be won. The prizes include 20 x £250 Argos vouchers. Vouchers are subject to the following terms of use https://help.argos.co.uk/help/terms-and-conditions/terms-conditions
- Winners will be drawn at random during week commencing 1 April 2024 under independent supervision from all valid entries received during the promotion period.
- The Promoter’s decision is final and binding in all matters and no correspondence will be entered into.
- Winners will be notified by telephone number associated with their Nectar Card account, therefore entrants will have needed to have supplied valid contact details to Nectar. Winners will be contacted within 7 days from the date of the Prize Draw. If a winner does not respond within 14 days when contacted on 5 separate occasions, the prize will be forfeited and a back-up winner will be chosen and notified by telephone.
- Proof of identity may be called for before the prize is awarded
- The prize will be sent to the winner’s email address within 28 days of prize acceptance. In the unlikely event that a winner has not received communication to arrange their Prize the winner must inform the Promoter by emailing lindtgoldbunny@promowinners.com. If a winner does not do so, the Promoter reserves the right to not reissue the Prize or limit its value at its sole discretion.
- Any personal data relating to entrants will be used solely for the purposes of this Promotion and/or by any agent appointed to assist with running the Promotion on behalf of the Promoter and will not be disclosed to a third party for any other purpose. Entrants’ personal data will be handled in accordance with the Promoter’s privacy policy, available at lindt.co.uk/privacy-notice and the Prize Fulfilment Agency’s privacy policy, available at www.promoveritas.com/privacy-policy/.
- The Promoter is not responsible or liable for:
- Any entries that are lost or delayed due to faulty or failed electronic data transmissions.
- Communications line failure, regardless of cause, with regard to any equipment, systems, networks, lines satellites, servers, computers or providers utilised in any aspect of this promotion causing delays or disruption.
- For claims which are lost, delayed, corrupted, damaged, misdirected or incomplete or cannot be delivered for any technical, delivery or other reason. Proof of posting will not be accepted as proof of receipt.
- There is no alternative to the stated prize or any cash substitute. The prize is non-transferable. If for any reason a Prize and/or any element of a Prize is not available the Promoter reserves the right to substitute the prize for one of greater or equal value.
- Winners may be requested to participate in any reasonable publicity when asked by the Promoter and shall not receive payment for such publicity. You may opt-out of publicity.
- The Promoter and its associated agencies and companies are not liable for any loss (including, without limitation, indirect, special or consequential loss or loss of profits), expense or damage which is suffered or sustained (whether or not arising from any person’s negligence) in connection with this Promotion or accepting or using a Prize, except for any liability which cannot be excluded by law. Nothing will exclude the Promotor’s liability for death or personal injury as a result of its negligence.
- The Promoter will not be liable for any delay or failure to comply with its obligations for reasons beyond its reasonable control arising from but not limited to Acts of God, global or regional epidemic or pandemic, adverse weather conditions, fire, industrial dispute, war, terrorist activity, hostilities, political unrest, riots, civil commotion, plague or other natural calamities, or any other circumstances.
- By entering this prize draw, entrants agree to be bound by these Terms and Conditions governing this promotion and by any other requirements set out in related promotional materials.
- The name and county of the prize winner can be obtained on promowinners.com/lindtgoldbunny within 3 months of the prize draw close date. If you do not want your surname and county included on the list of winners referred to above, you must notify the promoter within a reasonable period of time before the closing date of the promotion.
- If you would like a written copy of these full Terms and Conditions, please write to: Lindt & Sprungli (UK), 4 New Square, Feltham, Middlesex, TW14 8HA providing your address and contact details.
- The Promoter reserves the right to vary the Terms and Conditions or cancel the draw at any stage in the event of circumstances arising beyond its reasonable control.
- If any part/s of these Terms & Conditions are legally ruled to be invalid, illegal or unenforceable, the remainder will not be affected and will continue in full force and effect.
- If there is a discrepancy between these Terms & Conditions and those in any promotional material, these Terms & Conditions will prevail.
- Any question concerning the legal interpretation of the rules will be based on English law and the Courts of England and Wales will have exclusive jurisdiction.
Promoter: Lindt & Sprungli (UK), 4 New Square, Feltham, Middlesex, TW14 8HA.
Co-op, Asda, Morrisons, Waitrose and National Easter Competition
Asda Promotion:
- This Promotion is open to residents of United Kingdom (excluding Channel Islands and Isle of Man) only aged 18 and over, excluding employees and their immediate families of ASDA, Lindt & Sprungli (UK) Ltd or anyone else associated with the administration of this promotion.
- Purchase is necessary. Please retain an itemised receipt that states the time and date of purchase prior to entry, but within the Promotion Period, as this may be required for validation and in order for the winner to receive their Prize. A text-able Mobile phone is required.
- Please note that while we want to encourage you to participate and enjoy the benefits of the Promotion we believe in responsible consumption of our products. DO NOT purchase more product than you can reasonably use or consume just to participate in this Promotion.
- Promotion Period: Enter between 00.01 on the 1 January 2024 and 23.59 on the 31 March 2024 inclusive.
- To Enter: Purchase a Promotional Product (see clause 6 for details) from any ASDA store or online at asda.com and text LINDT3 along with your name and postcode to 88008 to be entered into the Prize Draw. Any entries received before or after the Promotion Period will not be valid and will not be entered into this Promotion. Texts will be charged at the standard network rate. Please ask permission from the bill payer before entering.
- Participating Products: All flavours and foils in the following varieties:
- GOLD BUNNY 50g
- GOLD BUNNY 100g
- GOLD BUNNY 200g
- Maximum of five entries per mobile number are permitted during the entire Promotion Period. Each entry must be accompanied by a new, unique receipt of purchase made within the Promotion Period that pre-dates the entry date and time. Maximum one Prize per household is permitted.
- The Prizes: There are a total of 150 winners. Each winner will win 1 x £20 lifestyle voucher.
- Further Prize Details and Conditions:
- See thelifestylevoucher.co.uk/terms/ for voucher details.
- Gift Cards will expire 18 months after the original date of purchase after which any outstanding balance will be cancelled.
- Visit https://redeem.lifestylegiftcards.co.uk/redeem?utm_source=web&utm_medium=web&utm_campaign=lifestyle_register to register your voucher.
- Winner Selection: 150 provisional winners will be randomly selected from all valid entries received during the Promotion Period. For your total confidence, the Prize draw will be conducted by PromoVeritas, the independent promotional verification service, within 5 working days of the end of the Promotion Period.
- Winner Notification: The provisional winners will be contacted via the telephone number provided on entry used to enter within 5 working days of Winner Selection and will be asked to provide evidence of identity and eligibility. Reasonable efforts will be made to contact the winner. If the winner does not respond to the initial contact within 14 days, we reserve the right to disqualify the entrant and award the Prize to a reserve selected in the same manner. Reserve winners may have less time to respond.
- Prize Acceptance: Winners will be notified within 28 days of acceptance of the Prize to arrange delivery of the Prize. In the unlikely event that a Prize doesn’t arrive within 28 days of Prize Acceptance, the winner will have a further 28 days to inform the Promoter by emailing lindtgoldbunny@promowinners.com. If the winner does not do so, the Promoter reserves the right to not reissue the Prize or limit its value at its sole discretion.
Co-op Promotion:
- This Promotion is open to residents of United Kingdom (excluding Channel Islands and Isle of Man) only aged 18 and over, excluding employees and their immediate families of Co-op, Lindt & Sprungli (UK) Ltd or anyone else associated with the administration of this promotion.
- Purchase is necessary. Please retain an itemised receipt that states the time and date of purchase prior to entry, but within the Promotion Period, as this may be required for validation and in order for the winner to receive their Prize. A text-able Mobile phone is required.
- Please note that while we want to encourage you to participate and enjoy the benefits of the Promotion we believe in responsible consumption of our products. DO NOT purchase more product than you can reasonably use or consume just to participate in this Promotion.
- Promotion Period: Enter between 00.01 on the 1 January 2024 and 23.59 on the 31 March 2024 inclusive.
- To Enter: Purchase a Promotional Product (see clause 6 for details) from any Co-op store or online at https://shop.coop.co.uk/ and text LINDT6 along with your name and postcode to 88008 to be entered into the Prize Draw. Any entries received before or after the Promotion Period will not be valid and will not be entered into this Promotion. Texts will be charged at the standard network rate. Please ask permission from the bill payer before entering.
- Participating Products: All flavours and foils in the following varieties:
- GOLD BUNNY 100g
- GOLD BUNNY 200g
- Maximum of five entries per mobile number are permitted during the entire Promotion Period. Each entry must be accompanied by a new, unique receipt of purchase made within the Promotion Period that pre-dates the entry date and time. Maximum one Prize per household is permitted.
- The Prizes: There are a total of 50 winners. Each winner will win 1 x Lindt hamper valued at £50.
- Further Prize Details and Conditions:
- The hamper includes:
- 1 x LINDOR 200g Milk box
- 1 x LINDOR 200g Assorted box
- 1 x LINDOR 200g Salted Caramel box
- 1 x Lindt EXCELLENCE 100g 70% bar
- 1 x Lindt EXCELLENCE 100g Extra Creamy ba
- 1 x Lindt EXCELLENCE 100g Orange bar
- 1 x Lindt Swiss Luxury Selection 193g
- 1 x Lindt Master Chocolatier Collection 184g
- 1 x Lindt Hazelnut Chocolate Spread 200g
- 1 x LINDOR Milk Bar 38g
- The hamper includes:
- Winner Selection: 50 provisional winners will be randomly selected from all valid entries received during the Promotion Period. For your total confidence, the Prize draw will be conducted by PromoVeritas, the independent promotional verification service, within 5 working days of the end of the Promotion Period.
- Winner Notification: The provisional winners will be contacted via the telephone number provided on entry used to enter within 5 working days of Winner Selection and will be asked to provide evidence of identity and eligibility. Reasonable efforts will be made to contact the winner. If the winner does not respond to the initial contact within 14 days, we reserve the right to disqualify the entrant and award the Prize to a reserve selected in the same manner. Reserve winners may have less time to respond.
- Prize Acceptance: Winners will be notified within 28 days of acceptance of the Prize to arrange delivery of the Prize. In the unlikely event that a Prize doesn’t arrive within 28 days of Prize Acceptance, the winner will have a further 28 days to inform the Promoter by emailing lindtgoldbunny@promowinners.com. If the winner does not do so, the Promoter reserves the right to not reissue the Prize or limit its value at its sole discretion.
Morrisons Promotion:
- This Promotion is open to residents of United Kingdom (excluding Channel Islands and Isle of Man) only aged 18 and over, excluding employees and their immediate families of Morrisons, Lindt & Sprungli (UK) Ltd or anyone else associated with the administration of this promotion.
- Purchase is necessary. Please retain an itemised receipt that states the time and date of purchase prior to entry, but within the Promotion Period, as this may be required for validation and in order for the winner to receive their Prize. A text-able Mobile phone is required.
- Please note that while we want to encourage you to participate and enjoy the benefits of the Promotion we believe in responsible consumption of our products. DO NOT purchase more product than you can reasonably use or consume just to participate in this Promotion.
- Promotion Period: Enter between 00.01 on the 1 January 2024 and 23.59 on the 31 March 2024 inclusive.
- To Enter: Purchase a Promotional Product (see clause 6 for details) from any Morrisons store or online at morrisons.com and text LINDT5 along with your name and postcode to 88008 to be entered into the Prize Draw. Any entries received before or after the Promotion Period will not be valid and will not be entered into this Promotion. Texts will be charged at the standard network rate. Please ask permission from the bill payer before entering.
- Participating Products: All flavours and foils in the following varieties:
- GOLD BUNNY 50g
- GOLD BUNNY 100g
- GOLD BUNNY 200g
- Maximum of five entries per mobile number are permitted during the entire Promotion Period. Each entry must be accompanied by a new, unique receipt of purchase made within the Promotion Period that pre-dates the entry date and time. Maximum one Prize per household is permitted.
- The Prizes: There are a total of 25 winners. Each winner will win 1 x Luxury Picnic Basket valued at £100 each.
- Further Prize Details and Conditions:
- See here for Picnic Basket: regencyhampers.com/picnic-hampers/luxury-fitted-picnic-hamper-basket-2-person-15.
- Winner Selection: 25 provisional winners will be randomly selected from all valid entries received during the Promotion Period. For your total confidence, the Prize draw will be conducted by PromoVeritas, the independent promotional verification service, within 5 working days of the end of the Promotion Period.
- Winner Notification: The provisional winners will be contacted via the telephone number provided on entry used to enter within 5 working days of Winner Selection and will be asked to provide evidence of identity and eligibility. Reasonable efforts will be made to contact the winner. If the winner does not respond to the initial contact within 14 days, we reserve the right to disqualify the entrant and award the Prize to a reserve selected in the same manner. Reserve winners may have less time to respond.
- Prize Acceptance: Winners will be notified within 28 days of acceptance of the Prize to arrange delivery of the Prize. In the unlikely event that a Prize doesn’t arrive within 28 days of Prize Acceptance, the winner will have a further 28 days to inform the Promoter by emailing lindtgoldbunny@promowinners.com. If the winner does not do so, the Promoter reserves the right to not reissue the Prize or limit its value at its sole discretion.
Impulse Promotion:
- This Promotion is open to residents of United Kingdom (excluding Channel Islands and Isle of Man) only aged 18 and over, excluding employees and their immediate families of any participating independent stores, Lindt & Sprungli (UK) Ltd or anyone else associated with the administration of this promotion.
- Purchase is necessary. Please retain an itemised receipt that states the time and date of purchase prior to entry, but within the Promotion Period, as this may be required for validation and in order for the winner to receive their Prize. A text-able Mobile phone is required.
- Please note that while we want to encourage you to participate and enjoy the benefits of the Promotion we believe in responsible consumption of our products. DO NOT purchase more product than you can reasonably use or consume just to participate in this Promotion.
- Promotion Period: Enter between 00.01 on the 1 January 2024 and 23.59 on the 31 March 2024 inclusive.
- To Enter: Purchase a Promotional Product (see clause 6 for details) from any participating independent store and text LINDT8 along with your name and postcode to 88008 to be entered into the Prize Draw. Any entries received before or after the Promotion Period will not be valid and will not be entered into this Promotion. Texts will be charged at the standard network rate. Please ask permission from the bill payer before entering.
- Participating Products: All flavours and foils in the following varieties:
- GOLD BUNNY 50g
- GOLD BUNNY100g
- GOLD BUNNY 200g
- Maximum of five entries per mobile number are permitted during the entire Promotion Period. Each entry must be accompanied by a new, unique receipt of purchase made within the Promotion Period that pre-dates the entry date and time. Maximum one Prize per household is permitted.
- The Prizes: There are 70 Prizes available shared across all participating independent stores. Each Prize consists of a family day out voucher for two parents and two children, to be used for redemption of one of 200 available experiences.
- Further Prize Details and Conditions:
- The Prize is the voucher only. For the avoidance of doubt, the Prize does not include travel/transportation, accommodation, food, beverages, souvenirs, gratuities, car parking charges, excess baggage, additional excursions and attractions or any other costs of a personal nature (including spending money) and neither the Promoter nor any provider of any part of the Prize will be responsible for any such costs.
- Further details and a full list of available days out options can be found here: https://www.buyagift.co.uk/adventure/days-out/family-days-out-choice-voucher-br-11855559.aspx
- Vouchers are subject to further voucher Terms & Conditions which can be found here: https://www.buyagift.co.uk/terms
- Once the voucher has been redeemed from the provider, it can be used to book at the winner’s chosen location for a date of their choice (subject to availability).
- Vouchers are valid for a period of 12 months from the point of issue and must be redeemed within this period.
- Once Winners have redeemed their voucher and selected their Prize, they will then be subject to any applicable terms and conditions for that booking and Prize, including validity periods and dates by which the Prize must be booked or taken. Winners should find these terms and conditions on the relevant provider's website, and should review these before selecting their Prize.
- Winners will not receive any refund if the full value of the voucher is not used.
- The Prize must be taken as stated and no compensation will be payable if a winner is unable to use the Prize as stated.
- Once Prizes have been booked, they are only valid for dates and times shown. No alternatives are available. Changes to the booking once confirmed are not permitted.
- If a booking is cancelled by the winner, no alternative tickets will be issued and for the avoidance of doubt, no compensation and/or refund will be provided.
- The winner is responsible for the behaviour of themselves and their guests whilst taking the Prize. The Promoter reserves the right in its absolute discretion to exclude the winner and/or their guests from participation in any aspect of the Prize if any party fails to comply with the directions of the Promoter or any companies associated with the Prize or if the winner and/or their guests act in a manner that is dangerous to themselves or to the public or is, in the opinion of the Promoter, anti-social in any manner or which causes a disturbance or nuisance to others. Failure to comply with these Terms and Conditions may result in refused entry, or the ticket holders being required to leave the event/venue.
- Winners and their guests must abide by any relevant terms and conditions set by the venues which form part of their Prize. It is their responsibility to ensure that they take care when moving around the venue.
- Winner Selection: 70 provisional winners will be randomly selected from all valid entries received during the Promotion Period. For your total confidence, the Prize draw will be conducted by PromoVeritas, the independent promotional verification service, within 5 working days of the end of the Promotion Period.
- Winner Notification: The provisional winners will be contacted via the telephone number provided on entry used to enter within 5 working days of Winner Selection and will be asked to provide evidence of identity and eligibility. Reasonable efforts will be made to contact the winner. If the winner does not respond to the initial contact within 14 days, we reserve the right to disqualify the entrant and award the Prize to a reserve selected in the same manner. Reserve winners may have less time to respond.
- Prize Acceptance: Winners will be notified within 28 days of acceptance of the Prize to arrange delivery of the Prize. In the unlikely event that a Prize doesn’t arrive within 28 days of Prize Acceptance, the winner will have a further 28 days to inform the Promoter by emailing lindtgoldbunny@promowinners.com. If the winner does not do so, the Promoter reserves the right to not reissue the Prize or limit its value at its sole discretion.
Waitrose Promotion:
- This Promotion is open to residents of United Kingdom (excluding Channel Islands and Isle of Man) only aged 18 and over, excluding employees and their immediate families of Waitrose, Lindt & Sprungli (UK) Ltd or anyone else associated with the administration of this promotion.
- Purchase is necessary. Please retain an itemised receipt that states the time and date of purchase prior to entry, but within the Promotion Period, as this may be required for validation and in order for the winner to receive their Prize. A text-able Mobile phone is required.
- Please note that while we want to encourage you to participate and enjoy the benefits of the Promotion we believe in responsible consumption of our products. DO NOT purchase more product than you can reasonably use or consume just to participate in this Promotion.
- Promotion Period: Enter between 00.01 GMT on the 27 December 2023 and 23.59 BST on the 01 April 2024 inclusive.
- To Enter: Purchase a Promotional Product (see clause 6 for details) from any Waitrose store or online at waitrose.com/ecom/help-information/shopping-with-waitrose/shop-online and text LINDT4 along with your name and postcode to 88008 to be entered into the Prize Draw. Any entries received before or after the Promotion Period will not be valid and will not be entered into this Promotion. Texts will be charged at the standard network rate. Please ask permission from the bill payer before entering.
- Participating Products: All flavours and foils in the following varieties:
- GOLD BUNNY 50g
- GOLD BUNNY 100g
- GOLD BUNNY 200g
- Maximum of five entries per mobile number are permitted during the entire Promotion Period. Each entry must be accompanied by a new, unique receipt of purchase made within the Promotion Period that pre-dates the entry date and time. Maximum one Prize per household is permitted.
- The Prizes: There are a total of 15 winners. Each winner will receive 1 x £200 John Lewis voucher.
- Further Prize Details and Conditions:
- Vouchers will expire 24 months after issue or last use. Buying a product or making a balance enquiry refreshes the 24-month expiry period. Any remaining balance after the voucher has expired will be void. Winners will not receive any refund if the full amount of the Voucher is not used.
- See johnlewis.com/customer-services/shopping-with-us/terms-and-conditions for voucher Terms & Conditions and details.
- Winner Selection: 15 provisional winners will be randomly selected from all valid entries received during the Promotion Period. For your total confidence, the Prize draw will be conducted by PromoVeritas, the independent promotional verification service, within 5 working days of the end of the Promotion Period.
- Winner Notification: The provisional winners will be contacted via the telephone number provided on entry used to enter within 5 working days of Winner Selection and will be asked to provide evidence of identity and eligibility. Reasonable efforts will be made to contact the winner. If the winner does not respond to the initial contact within 14 days, we reserve the right to disqualify the entrant and award the Prize to a reserve selected in the same manner. Reserve winners may have less time to respond.
- Prize Acceptance: Winners will be notified within 28 days of acceptance of the Prize to arrange delivery of the Prize. In the unlikely event that a Prize doesn’t arrive within 28 days of Prize Acceptance, the winner will have a further 28 days to inform the Promoter by emailing lindtgoldbunny@promowinners.com. If the winner does not do so, the Promoter reserves the right to not reissue the Prize or limit its value at its sole discretion.
General Clauses which apply to the Co-op, ASDA, Morrisons, Waitrose and Impulse Promotions:
- Provided no objection is received from the winners, a winners list containing the surname and county of residence of the winners will be made available by the Promoter 4 weeks after the close of the Promotion Period, for a period of 8 weeks. It will be at promowinners.com/lindtgoldbunny. Winners can object to their surname or county of residence being published or request for the amount of information being published to be reduced during the Winner Notification process. However, without prejudice, the Promoter will provide winner information to the Advertising Standards Authority on reasonable request.
- The Promoter may request that the winners participate in publicity arising from the Promotion. Participation is at the winner’s discretion and is not a condition of Prize Acceptance.
- The Promoter seeks to run a fair and secure promotion and prevent abuse and cheating. If you enter in a way that is not consistent with these Terms & Conditions, your entries (and any of your associated aliases) will be disqualified. Any Prize awarded may be void and recoverable, and the Promoter reserves the right to bar you from entering future promotions for a period of at least six months. For this reason, the Promoter reserves the right at any point to:
- Verify the eligibility of entrants and/or provisional winners through multiple means by requesting such information it consider reasonably necessary for this purpose. Entry or a Prize may be withheld until verification is completed.
- Disqualify entries that are not made directly by the individual entering the Promotion.
- Disqualify entries made using anonymous email services such as, but not limited to, GuerillaMail, Dispostable or Mailinator.
- Disqualify bulk entries from individuals, trade, consumer groups or third parties, incomplete entries and entries submitted by macros or other automated means.
- Disqualify entries beyond the maximum allowed, or those using techniques such as ‘script’, ‘brute force’, multiple SIM cards for text entries, masking identity by manipulating IP addresses, using aliases or identities other than their own or any other means.
- Disqualify entrants who tamper with the entry process.
- Disqualify entries which, in some other way, do not meet the requirements of these Terms & Conditions.
- Cancel, modify or suspend the Promotion should it not be capable of running as planned for reasons including but not limited to tampering, unauthorised intervention, fraud, dishonesty, technical failures, or any other causes beyond the control of the Promoter which corrupt or affect the administration, security, fairness, integrity or proper conduct of this Promotion.
- The Prizes are not transferable or exchangeable and cannot be redeemed for monetary value or for any other form of compensation. If for any reason a Prize and/or any element of a Prize is not available, the Promoter reserves the right, at its sole discretion to substitute that Prize or element of the Prize for another of equal or greater value.
- The Promoter will not be responsible for telecommunication failure on the part of the Entrant’s service provider.
- No responsibility can be taken for entries which are lost, delayed, corrupted, damaged, misdirected or incomplete or which cannot be delivered for any technical, delivery or other reason. Proof of sending will not be accepted as proof of receipt. The Promoter does not guarantee continuous or secure access to the text entry platform.
- The Promoter and its associated agencies and companies are not liable for any loss (including, without limitation, indirect, special or consequential loss or loss of profits), expense or damage which is suffered or sustained (whether or not arising from any person’s negligence) in connection with this Promotion (JS13888) or accepting or using the/a Prize(s), except for any liability which cannot be excluded by law. Nothing will exclude the Promotor’s liability for death or personal injury as a result of its negligence.
- The Promoter will not be liable for any delay or failure to comply with its obligations for reasons beyond its reasonable control arising from but not limited to Acts of God, global or regional epidemic or pandemic, adverse weather conditions, fire, industrial dispute, war, terrorist activity, hostilities, political unrest, riots, civil commotion, plague or other natural calamities, or any other circumstances.
- All personal data supplied for this Promotion will be used for the purpose of this Promotion and for research and analytical purposes by the Promoter and/or by any agent appointed by it to assist with running the Promotion. Personal data will not be disclosed to an unconnected third party unless your positive consent has been obtained. Your personal data will be handled in accordance with the Promoter’s privacy policy, available at: https://www.lindt.co.uk/privacy-notice.
- If any part/s of these Terms & Conditions are legally ruled to be invalid, illegal or unenforceable, the remainder will not be affected and will continue in full force and effect.
- By entering, you will be deemed to have agreed to be bound by these Terms & Conditions.
- If there is a discrepancy between these Terms & Conditions and those in any promotional material, these Terms & Conditions will prevail.
- These Terms & Conditions are governed by English law and their interpretation and application will be subject to the exclusive jurisdiction of the courts of England and Wales. Residents of Scotland and Northern Ireland may bring proceedings in their own jurisdiction.
Promoter: Lindt & Sprungli (UK), 4 New Square, Feltham, Middlesex, TW14 8HA.
© Copyright PromoVeritas Ltd 2021. All rights reserved.
- This document has been created for a specific promotion. If used for a different promotion, it may not be fit for purpose.
- Changes made to this document will not be binding on PromoVeritas unless agreed in writing by us. It is the Client’s responsibility to inform us of any such changes, as this may affect the legality, operation and delivery of the Promotion.
- Unauthorised copying of this document in whole or in part will constitute an infringement of copyright.
Tesco Easter Competition
Lindt GOLD BUNNY Text to Win Terms and Conditions ("Promotion")
These Terms and Conditions govern the relationship between you, the entrant (“you”, “your(s)”, "entrant(s)"), the Promoter and the Administrator (both defined below) in relation to the Promotion and shall prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry/claim instructions are deemed to form part of these Terms and Conditions and by participating all entrants will be deemed to have accepted and be bound by these Terms and Conditions. Please retain a copy for your information.
- The Promoter: Tesco Stores Ltd., Tesco House, Shire Park, Kestrel Way, Welwyn Garden City, AL7 1GA.
- The Administrator: Prizeology Limited, 820 The Crescent, Colchester Business Park, Colchester C04 9YO. The Administrator is responsible for administering the text-to-win element of the Promotion and for conducting the prize draw.
- The Supplier: Lindt & Sprüngli (UK) Ltd, 4 New Square, Feltham, Middlesex, TW14 8HA.
- The Promoter, the Administrator, the Supplier, together referred to as the "Promotion Entities".
- Qualifying Products: Any Lindt GOLD BUNNY 50g, 100g or 200g in any flavour or foil.
- Eligibility:
- This Promotion is open to UK (England, Wales, Scotland and Northern Ireland) residents aged 18 years or over who: (a) have purchased Qualifying Products; (b) have a mobile phone with text capabilities and can send messages to short code numbers; and (c) internet access (to upload a receipt and to receive any digital prizes).
- The following are not eligible to enter this Promotion: employees and their immediate families of the Promotion Entities, associated agents or anyone professionally connected with the Promotion, including without limitation, advertising agencies, PR, prize suppliers and legal advisors. In these Terms and Conditions, “immediate family” includes mother, father, brothers, sisters, sons, daughters, partner or spouse members of such employees or of anyone with whom such employees are domiciled.
- Promotional Period: This Promotion opens at 00:00 on 20th February 2024 and closes at 23:59 on 1st April 2024. Entries received outside the Promotional Period shall not be valid for entry into this Promotion.
- Entry Instructions: During the Promotional Period:
- Purchase a qualifying product in a Tesco store or online at Tesco.com during the Promotional Period;
- Text LINDT or LINDT5 followed by a space, and your full name and postcode to 60110 by 23:59 on 1st April 2024; and
- Click on the link provided in the returned text message to upload a photo of your receipt to complete your entry during the Promotional Period. Only one photo can be accepted in a receipt upload. Please retain receipt.
- By entering this Promotion you agree that such Entry (excluding personal information) is deemed to be non-confidential and non-proprietary, and we shall have no obligation of any kind with respect to such Entries. Entries will not be returned.
- Please note that this Promotion appears cross-media with 2 keywords, but there is only one prize pool.
- Entrants must have a mobile phone able to send and receive messages to/from 5-digit short codes. Messages charged at network provider’s standard network rate, but there is no charge to the entrant for the returned bounce back text message. Texts are not usually included in any text inclusive packages, please check with your network provider if you are not sure of your standard network rate. Users on virtual mobile networks may not be able to text the short code. Please check with your network provider. Text lines are open 24 hours until 23:59 on the closing date. Ask the bill payer before texting. If you text after the closing date, you will not be entered but you will be charged. Take care when entering the text code; the Promoter is not responsible for mistypes and you may be charged at a higher rate. If you are unable to send a text, please check with your network operator first. For technical issues only, call 0333 335 3351 between Monday and Friday from 9.30am to 5pm excluding public holidays. The Promoter does not accept responsibility for entries or claims that are delayed or not received due to transmission, network or software problems or any other reason beyond the Promoter’s control.
- Entry is by text only, but internet access is required for receipt upload. Standard rates and charges of your mobile network provider will apply.
- Entry will be confirmed with a ‘Thank You’ response on the page upon uploading your receipt. There is no charge to the entrant for this message.
- Only one entry per person during the Promotional Period (1 text & receipt = 1 entry).
- For the avoidance of doubt only one unique mobile number will be accepted per person, and a person can use this mobile number to enter only once. A mobile phone number can only be used by one person, and it cannot be shared within a household. A receipt can only be used once per household. A receipt cannot be shared amongst entrants. Any use by entrants of identities other than their own and/or any entrant(s) using multiple mobile numbers and/or any other methods and/or sharing receipts to enter this Promotion will be disqualified and any prize void. The Promoter reserves the right to determine, in its sole and absolute discretion, whether an entrant or household has already submitted an entry and to disqualify any subsequent entries or prize entitlement.
- No third party or bulk entries. Entries via third parties, consumer groups or syndicates, entries by macros or other automated means and entries which do not satisfy the requirements of these Terms and Conditions in full will be disqualified. If it becomes apparent that either an entrant or household is using any means to circumvent this condition such as, and without limitation, fraudulently falsifying data; using multiple mobile phone numbers; using multiple postal addresses; acting fraudulently or dishonestly in the opinion of the Promoter; using identities other than their own; creating fake identities or using any other automated or manual means in order to increase that entrant's or a household’s entries or otherwise acting in violation of these terms, these entrants and their household will be disqualified, and any prize entitlement will be void.
- Proof of purchase will not be accepted as proof of entry and illegible, incorrect and/or incomplete Entries will not be accepted or eligible to win prize. No responsibility can be accepted for Entries that are illegible, incorrect, incomplete, lost due to technical reasons, corrupted, delayed or not received for whatsoever reason.
- We also reserve the right in our sole and reasonable discretion to disqualify any entrant who: (a) we have reason to believe has breached any of these Terms and Conditions; and/or (b) corrupts or affects the administration, security, fairness, integrity or proper conduct of this Promotion; and/or (c) engaged in any unlawful or other improper misconduct calculated to jeopardise the fair and proper conduct of this Promotion. We also reserve our legal rights to recover damages or other compensation from such an offender.
- Prizes:
- Main Prize: There is 1 Main Prize consisting of £5,000. The Prize will be awarded via BACS transfer to the winner’s bank account. The winner must have a valid UK bank account. Winner is responsible for providing correct bank account details and the Supplier will not be liable for any Prize payments made into the wrong bank account.
- Runner-Up Prizes: There are 30 prizes each consisting of 1 x Lindt hamper valued at £50. This will include 1 x Lindor 200g Milk, 1 x Lindor 200g Assorted, 1 x Lindor 200g Salted Caramel, 1 x Lindt Excellence 100g 70%, 1 x Lindt Excellence 100g Extra Creamy, 1 x Lindt Excellence 100g Orange, 1 x Lindt Swiss Luxury Selection 193g, 1 x Lindt Master Chocolatier Collection 184g, 1 x Lindt Hazelnut Chocolate Spread 200g, 1 x Lindor Milk Bar 38g.
- Only one prize per household. The prize(s) must be accepted as offered and redeemed by the named winner(s) only. There is no cash or alternative prize, in whole or part (save where the Promoter in its sole discretion deems it reasonably necessary to provide an alternative prize). Prize(s) are non- transferable and non-refundable. Sale of the prize(s) for profit is prohibited and may constitute fraud. The prize(s) cannot be combined with any other offer, promotion, voucher or discount.
- The Promoter reserves the right to provide alternative prizes of equal or greater value should circumstances outside our control make this necessary.
- The Supplier is responsible for sourcing and supplying the prize(s) for the Promotion.
- We reserve the right to verify winner and runners-up and ask for proof of purchase, identity, age and address and to withdraw prize entitlement where there are reasonable grounds to believe there has been a breach of these Terms and Conditions.
- Prizes are subject to the terms and conditions of the prize suppliers.
- The winner and runners-up will be solely responsible for paying any taxes in connection with the prize(s) and all other expenses not specifically detailed above.
- Winner Selection: The winner and runners-up will be drawn using a random number generator within 5 days of the closing date. The first name to be drawn will win the Main Prize. The next thirty (30) names to be drawn will win the Runner-Up Prizes.
- Winner Notification: Winner and runners-up will be notified by text within 5 days of the closing date. It is the responsibility of the entrant to ensure that they respond to the winner notification, either by calling the Freephone number or emailing the address provided at the point of notification. Winner or runners-up who do not respond within the initial 7 days, will be texted again and given a further 7 days to respond. If contact cannot be made, or the prize is not claimed, within 14 days of the initial prize notification date an alternative winner or runner-up will be drawn. The Promotion Entities cannot be held responsible for the winner or runners-up failing to supply accurate information which affects prize acceptance or delivery of their prize.
- General: The entry instructions form part of these Terms and Conditions. By entering, you agree to accept and be bound by these Terms and Conditions.
- The Promoter’s decision is final and binding. No correspondence will be entered into.
- The Promoter reserves the right, at its sole discretion, to eliminate or disqualify any Entries or entrants that it regards as being in breach of these Terms and Conditions or the spirit of this Promotion. Those who try and circumvent the entry process and/or entry instructions by any method, will be disqualified and any prize award will be void.
- Entry into this Promotion is voluntary and at the entrant's sole decision and risk.
- Subject to clause 33 below, the Promotion Entities will not in any circumstances be responsible or liable to the winner and runners-up or any third party, or accept any liability for:
- any disappointment, loss, damage, personal injury or death occurring as a result of entry to this Promotion; and/or
- any loss, damage, personal injury or death occurring as a result of acceptance and/or use of the prize.
- Nothing in these Terms shall limit or exclude the Promotion Entities' liability for:
- death or personal injury caused by negligence; and/or
- fraud or fraudulent misrepresentation; and/or
- any liability which may not be legally limited under applicable law.
- The Promotion Entities accept no responsibility for system errors or other issues that may result in disruption to, lost, delayed or not received entries, receipt upload, winner notification(s) or prize(s). The Promotion Entities will not be responsible for the non-inclusion of Entries as a result of technical failures or otherwise, including any such failure which is within the control of the Promotion Entities.
- The Promoter reserves the right to cancel, amend, withdraw, terminate or temporarily suspend this Promotion in the event of any unforeseen circumstances or technical reason outside its reasonable control, with no liability to any entrants or third parties but will use all reasonable endeavours to avoid consumer disappointment and in the event of an early cancellation or termination of this Promotion, the Promoter will select winner and runners-up from all valid and eligible Entries received prior to any such early cancellation or termination. Such circumstances include, but are not limited to: industrial action, civil unrest, fire, flood, storms, earthquakes, acts of terrorism, acts of war, governmental action or any other event that is beyond the control of the Promoter.
- The application and interpretation of these Terms and Conditions shall be governed by the law of England and the courts of England and Wales shall have exclusive jurisdiction in relation to any dispute concerning them.
- The Administrator will be operating and administering this Promotion, including without limitation, collecting and confirming Entries. The Administrator will share your personal information with the Promoter, the Supplier, prize suppliers, a third-party fulfilment service provider (as applicable) for the purposes of administering the prizes. The surname and county of the winner and runners-up will be made available to anyone who requests them by emailing Lindt@tescoprizes.com within 1 month of the closing date. Entrants may request their surname and county is not published in the event they win by emailing Lindt@tescoprizes.combefore the closing date. Your details will not be passed onto any third party for any other purpose without prior consent. This data will be kept secure and in accordance with the requirements of the Data Protection Act. Entrants' personal data will be used and held in accordance with the Promoter's Privacy Policy https://www.tesco.com/help/privacy-and-cookies/privacy-centre/privacy-policy-information/privacy-policy/ And Supplier’s Privacy Policy https://www.lindt.co.uk/privacy-notice.
("Entr(y)(ies)").
Abridged terms
Opens 00:00 20/02/24. Closes 23:59 01/04/24. UK 18+ only. 1 winner randomly drawn will win £5,000 paid via BACs. Valid UK bank account required. 30 winners randomly drawn will each win 1 x Lindt hamper, containing 10 x Lindt products & valued at £50 total. 1 entry per person. Max 1 prize per household. Standard rate text charges apply. Texts may fall outside any text inclusive packages. Check with your network provider. Full terms and conditions at https://tesco.com/tesco-competitions/. Promoter: Tesco Stores Ltd. Supplier: Lindt & Sprüngli (UK) Ltd. Administrator: Prizeology Limited.
Retail and Eshop Easter competition 2024
Summary Terms and Conditions:
UK, 18+ only. Purchase Period: 00:01 15/02/24 – 23:59 01/04/24. Entry Period: 00:01 15/02/24 – 23:59 05/04/24. Purchase any Lindt Product from any Lindt Retail store or online via https://www.lindt.co.uk/ during the Purchase Period and scan/add your digital MyLindt Rewards card. Within 48 hours from the time of purchase, , you will receive a loyalty progress email with a link to enter the competition . Click on the link to enter the Prize Draw. Purchase required. Prizes: Grand: 1 x three night weekend away in the UK at Center Parcs up to the value of £2,500 for the winner and a minimum of one guest, subject to the Promoter’s discretion. Excludes transport. Runner Up: 1 of 5 x Lindt hampers valued at £50 each. Retain receipt. Mobile phone, MyLindt Rewards Membership & valid UK bank account required. Max 1 entry per person. Max 1 Prize per household. Visit www.promoterms.com/lindtretail for full T&Cs and Prize details. Promoter: Lindt & Sprungli (UK) Ltd.
Summary Terms and Conditions:
- This Promotion is open to residents of United Kingdom (excluding Channel Islands and Isle of Man) only aged 18 and over, excluding employees and their immediate families of Lindt & Sprungli (UK) Ltd or anyone else associated with the administration of this promotion.
- Purchase is necessary. Please retain an itemised receipt that states the time and date of purchase prior to entry, but within the Promotion Period, as this may be required for validation and in order for the winner to receive their Prize. A Mobile phone, MyLindt Rewards Membership and a valid UK bank account are required.
- Please note that while we want to encourage you to participate and enjoy the benefits of the Promotion we believe in responsible consumption of our products. DO NOT purchase more product than you can reasonably use or consume just to participate in this Promotion.
- Purchase Period: Enter between 00.01 GMT on the 15 February 2024 and 23.59 BST on the 1 April 2024 inclusive.
- Promotion Period: Enter between 00.01 GMT on the 15 February 2024 and 23.59 BST on the 5 April 2024 inclusive.
- To Enter: Purchase any Lindt Product from any Lindt Retail store or online via https://www.lindt.co.uk/ during the Purchase Period and scan/add your digital MyLindt Rewards card. Within 48 hours from the time of purchase, you will receive a loyalty progress email with a link to enter the competition. Click on the link to enter the Prize Draw.
- Further Entry Details:
- Visit www.lindt.co.uk/help/terms-and-conditions-mylindt for MyLindt Rewards membership Terms & Conditions.
- See www.lindt.co.uk/mylindt to join the Lindt Rewards Programme.
- Maximum of one entry per person permitted during the entire Promotion Period. Each entry must be accompanied by a new, unique receipt of purchase made within the Promotion Period that pre-dates the entry date and time. Maximum one Prize per household is permitted.
- The Prizes:
- Grand Prize:There will be 1 Grand Winner. The winner will receive 1 x three night weekend away in the UK at Center Parcs up to the value of £2,500 for the winner and a minimum of one guest, subject to the Promoter’s discretion. The Center Parcs location will be subject to the Promoter’s discretion and availability.
- Runner Up Prizes:There will be 5 Runner Up Winners. Each Runner Up Winner will win 1 x Lindt hamper valued at £50.
- Further Prize Details and Conditions:
- Grand Prize:
- The Prize is a weekend away for three nights up to the value of £2,500 at a Center Parcs location. The location will be subject to availability and the Promoter’s discretion.
- Additional guests may be permitted subject to the Promoter’s discretion.
- The Prize will be arranged by email/phone between the prize fulfilment agency and the winner. The prize fulfilment agency will make all reasonable efforts to provide the winner with details of the prize at the earliest possible opportunity. The prize fulfilment agency will liaise with the winner via a telephone conversation to discuss the nature trip they wish to have within the remit of the prize. The Promoter will have final discretion on all elements and aspects of how the prize is organised. Once the prize details including dates and locations are confirmed, this cannot be amended or altered by the winner.
- The trip must be booked by 5 June 2024 and taken by 5 April 2025 (subject to availability) . At least 6 weeks’ advance notice of preferred date of stay must be given. The prize cannot be taken during the excluded dates listed below. Stays may not be booked for the following dates: Valentine’s Day, Christmas, New Year’s Eve, Easter, school holidays and Bank Holiday periods in the UK (“Excluded Dates”).
- The guest must be 18+.
- Transport to and from Center Parcs is not included.
- Once booked, tickets are only valid for the dates and times shown; no alternatives will be available.
- For the avoidance of doubt, the Prize does not include travel/transportation, food, beverages, souvenirs, gratuities, car parking charges, excess baggage, additional excursions and attractions or any other costs of a personal nature (including spending money) that are not explicitly set out in these Terms and Conditions and neither the Promoter nor any provider of any part of the Prize will be responsible for any such costs.
- A valid credit or debit card will be required to check in to your room and will be used to guarantee any incidentals such as in- room calls or services.
- The winner is solely responsible for any additional charges incurred at the hotel during their stay, including, without limitation, costs of meals, drinks, additional nights and services together with related taxes.
- If a booking is cancelled by the winner, no alternative tickets will be issued and for the avoidance of doubt, no compensation and/or refund will be provided.
- The winner is responsible for the behaviour of themselves and their guests whilst taking the Prize. The Promoter reserves the right in its absolute discretion to exclude the winner and/or their guests from participation in any aspect of the Prize if any party fails to comply with the directions of the Promoter or any companies associated with the Prize or if the winner and/or their guests act in a manner that is dangerous to themselves or to the public or is, in the opinion of the Promoter, anti-social in any manner or which causes a disturbance or nuisance to others. Failure to comply with these Terms and Conditions may result in the Prize being retracted.
- The winner must inform the Prize supplier of any wheelchair or any other access needs.
- Grand Prize:
- It is the responsibility of the participant to provide their correct, up-to-date details when confirming acceptance of the prize in order for their prize to be processed. The Promoter cannot be held responsible for winners failing to supply accurate information which affects delivery of their prize.
- The Promoter is not liable for any Prizes once distributed/dispatched to a winner and the Promoter will not be responsible for any Prizes not received, broken or lost in transit.
- Grand Prize:
- Winner Selection: 1 Grand provisional winner and 5 Runner Up provisional winners (“provisional winners”) will be randomly selected from all valid entries received during the Promotion Period. For your total confidence, the Prize draw will be conducted by PromoVeritas, the independent promotional verification service, within 5 working days of the end of the Promotion Period.
- Winner Notification: : The provisional winners will be contacted via the telephone number provided on entry used to enter within 5 working days of Winner Selection and will be asked to provide evidence of identity and eligibility. Reasonable efforts will be made to contact the winners. If a winner does not respond to the initial contact within 14 days, we reserve the right to disqualify the entrant and award the Prize to a reserve selected in the same manner. Reserve winners may have less time to respond.
- Prize Acceptance: The winners will be notified within 28 days of acceptance of the Prize to arrange delivery of the Prize. In the unlikely event that a Prize doesn’t arrive within 28 days of Prize Acceptance, a winner will have a further 28 days to inform the Promoter by emailing lindtgoldbunny@promowinners.com. If a winner does not do so, the Promoter reserves the right to not reissue the Prize or limit its value at its sole discretion.
- Provided no objection is received from the winners, a winners list containing the surname and county of residence of the winners will be made available by the Promoter 4 weeks after the close of the Promotion Period, for a period of 8 weeks. It will be at www.promowinners.com/lindtgoldbunny. The winner can object to their surname or county of residence being published or request for the amount of information being published to be reduced during the Winner Notification process. However, without prejudice, the Promoter will provide winner information to the Advertising Standards Authority on reasonable request.
- The Promoter may request that the winner participates in publicity arising from the Promotion. Participation is at the winner’s discretion and is not a condition of Prize Acceptance.
- The Promoter seeks to run a fair and secure promotion and prevent abuse and cheating. If you enter in a way that is not consistent with these Terms & Conditions, your entries (and any of your associated aliases) will be disqualified. Any Prize awarded may be void and recoverable, and the Promoter reserves the right to bar you from entering future promotions for a period of at least six months. For this reason, the Promoter reserves the right at any point to:
- Verify the eligibility of entrants and/or provisional winners through multiple means by requesting such information it consider reasonably necessary for this purpose. Entry or a Prize may be withheld until verification is completed.
- Disqualify entries that are not made directly by the individual entering the Promotion.
- Disqualify entries made using anonymous email services such as, but not limited to, GuerillaMail, Dispostable or Mailinator.
- Disqualify bulk entries from individuals, trade, consumer groups or third parties, incomplete entries and entries submitted by macros or other automated means.
- Disqualify entries beyond the maximum allowed, or those using techniques such as ‘script’, ‘brute force’, masking identity by manipulating IP addresses, using aliases or identities other than their own or any other means.
- Disqualify entrants who tamper with the entry process.
- Disqualify entries which, in some other way, do not meet the requirements of these Terms & Conditions.
- Cancel, modify or suspend the Promotion should it not be capable of running as planned for reasons including but not limited to tampering, unauthorised intervention, fraud, dishonesty, technical failures, or any other causes beyond the control of the Promoter which corrupt or affect the administration, security, fairness, integrity or proper conduct of this Promotion.
- The Prizes are not transferable or exchangeable and cannot be redeemed for monetary value or for any other form of compensation. If for any reason a Prize and/or any element of a Prize is not available, the Promoter reserves the right, at its sole discretion to substitute that Prize or element of the Prize for another of equal or greater value.
- The Promoter will not be responsible for telecommunication failure on the part of the Entrant’s service provider.
- No responsibility can be taken for entries which are lost, delayed, corrupted, damaged, misdirected or incomplete or which cannot be delivered for any technical, delivery or other reason. Proof of sending will not be accepted as proof of receipt. The Promoter does not guarantee continuous or secure access to the text entry platform.
- The Promoter and its associated agencies and companies are not liable for any loss (including, without limitation, indirect, special or consequential loss or loss of profits), expense or damage which is suffered or sustained (whether or not arising from any person’s negligence) in connection with this Promotion (JS13888) or accepting or using the/a Prize(s), except for any liability which cannot be excluded by law. Nothing will exclude the Promotor’s liability for death or personal injury as a result of its negligence.
- The Promoter will not be liable for any delay or failure to comply with its obligations for reasons beyond its reasonable control arising from but not limited to Acts of God, global or regional epidemic or pandemic, adverse weather conditions, fire, industrial dispute, war, terrorist activity, hostilities, political unrest, riots, civil commotion, plague or other natural calamities, or any other circumstances.
- All personal data supplied for this Promotion will be used for the purpose of this Promotion and for research and analytical purposes by the Promoter and/or by any agent appointed by it to assist with running the Promotion. Personal data will not be disclosed to an unconnected third party unless your positive consent has been obtained. Your personal data will be handled in accordance with the Promoter’s privacy policy, available at: www.lindt.co.uk/privacy-notice.
- If any part/s of these Terms & Conditions are legally ruled to be invalid, illegal or unenforceable, the remainder will not be affected and will continue in full force and effect.
- By entering, you will be deemed to have agreed to be bound by these Terms & Conditions.
- If there is a discrepancy between these Terms & Conditions and those in any promotional material, these Terms & Conditions will prevail.
- These Terms & Conditions are governed by English law and their interpretation and application will be subject to the exclusive jurisdiction of the courts of England and Wales. Residents of Scotland and Northern Ireland may bring proceedings in their own jurisdiction.