Terms of Use

In LINDT & SPRÜNGLI you have found a partner that is dedicated to producing the world's finest chocolates. We are delighted to welcome you on our Website.

We uphold the trust of our visitors to our online presence, via our websites, our online shops, our applications and our social pages (called the “Sites”).

These Terms of Use apply to visitors, fans or partners or anyone interacting with our Sites. Your access and use of LINDT & SPRÜNGLI Sites operated by ourselves or run on our pages on third party’s platforms are governed by these Terms of Use. By accessing, browsing and using our Sites, you acknowledge that you have read, understood and accepted these Terms of Use.

We reserve the right to update these Terms of Use occasionally in particular for legal or regulatory reasons or to allow optimal functioning of the Sites.

Any personal data that you share with us via Internet is protected according to our Privacy Notice. We invite you to read this Privacy Notice carefully before providing us with any personal data.

You shall refrain from utilizing our Sites to infringe anyone's privacy and/or denigrate LINDT & SPRÜNGLI, its users or partners or attack our systems with viruses or security issues.

You may link to our Sites, provided that you do not suggest in any way that you are affiliated with or endorsed by us. You shall not use "framing", “deep linking” or similar practices and must guarantee that the link to the Site opens in a separate window.

LINDT & SPRÜNGLI welcomes your feedback on our products and services through our loyalty programmes or on our Sites and platforms. Product testimonials shall be truthful and constructive. We furthermore reserve the right to edit your testimonials for length, spelling, etc. and re- post your comments in marketing or communication materials.

You can participate to the online promotions and contests that we run on our Sites without any obligation to purchase or order products or services. The rules of each promotion are communicated along with the promotion entry details. We will notify the winners in writing and our Privacy Notice applies to the collection of personal data for the purpose of the promotion or the contest. 

If you open an Account on one of our Sites, you are responsible for ensuring that personal data which you are required to provide upon registering is truthful, accurate and up-to-date in all respects. If your personal data changes, or if you wish to cancel your Account, you may notify us by contacting us at +44 20 8602 4100 or via our contact form: www.lindt.co.uk/contact-us/.

Upon registration, you will receive a password. This is to be kept secret as you are solely responsible if you do not maintain its confidentiality.

We reserve the right to refuse service and/or terminate accounts without prior notice should these Terms of Use be violated or if we decide, in our sole discretion, that it would be in LINDT & SPRÜNGLI’s best interests to do so.

Although our aim is to offer you the best service possible, we make no promise that the services on the Sites will meet your standards, that the services will be fault-less, or that the Sites will be available at all times. Note that some online offers or news available on our Sites may contain information about products and services which are not for sale in your country. 

As a service to our visitors, our Sites may comprise hypertext links redirecting to other Sites that are not operated or controlled by LINDT & SPRÜNGLI or its affiliates. LINDT & SPRÜNGLI shall not be considered accountable for these sites and hence declines all responsibility and liability in relation to their content, lawfulness, accuracy or functions.

Whilst LINDT & SPRÜNGLI makes reasonable efforts to exclude viruses or other destructive computer codes from the Sites, it does not give any assurance and assumes no liability in relation to viruses or such computer codes.

We do  not exclude liability for death or personal injury arising from our negligence but otherwise to the extent permissible by any applicable law, LINDT & SPRÜNGLI, its affiliates and their officers, directors, employees, shareholders or agents of any of them, exclude all liability and responsibility for any loss of profits or direct or indirect loss or damage of whatever nature (including but or anticipated savings or wasted expenditure) arising from or in connection with your access to, use of, or reliance on our Sites, regardless of whether such loss or damage would arise in the ordinary course of events, is reasonably foreseeable, or is caused by any error or omission in the Sites (whether negligent or not). In addition, LINDT & SPRÜNGLI, its affiliates and their officers, directors, employees, shareholders or agents of any of them, exclude in any case all liability and responsibility whatsoever in connection with your use of or access to linked third party websites.

To the extent permitted by applicable law, you expressly waive all claims against LINDT & SPRÜNGLI, its officers, directors, employees, shareholders, associated companies or agents that may arise from your use or access of our Sites.

These Terms of Use are governed by the laws of England and Wales, without giving effect to the principles of conflict of laws and the parties submit to the exclusive jurisdiction of the courts of England and Wales for the resolution of any dispute relating to these Terms of Use and the use of the Sites the exclusive place of jurisdiction shall be England, United Kingdom.

This Website is operated by or on behalf of Lindt & Sprüngli (UK) Ltd., located at 4 New Square, Feltham, Middlesex, TW14 8HA. If you have any questions regarding these Terms of Use, please contact us via the online form: http://www.lindt.co.uk/contact-us/ or write to us at the address mentioned above.

If any of these Terms are found to be illegal or otherwise unenforceable, such terms shall be deleted from the Terms of Use and the remaining enforceable terms shall continue in full force and effect.